You are experienced with analytics tools and testing tools and have know‑how in personalization and journey design. You bring service design experience across system and app boundaries and are familiar with product data structures. You have excellent language skills in German and English.
Microsoft Dynamics), identity/authentication, PIM, payment/validation services, or tracking and analytics is a plus.You think in terms of customer value, conversion, and KPI impact, and are able to prioritize delivery based on business goals.You enjoy working in a data‑informed way (e.g. funnels, conversion, checkout KPIs) and take pleasure in iterative optimization.You have very good English skills, enabling daily collaboration with international teams.You are highly organized, reliable within sprint cycles, and communicate clearly with developers, architects, marketing, and other stakeholders.You enjoy diving into complex topics and acting as a translator between business and technology.
With your own motivation and enthusiasm, you will inspire your employees to give their best every day.For the personal support of our micro and small business customers, you will rely on your operational team of around 35 employees in our international service hub. Customer satisfaction and a genuine customer-first mindset in service delivery are your top priorities.You will work hand in hand with your team and the customer service units of all European business units to ensure that the support provided to our micro and small business customers as well as intraday and interday steering is in line with our SOPs.You will establish data- and KPI-driven customer operations, ensure transparency in customer satisfaction and service performance, and use insights for sustainable optimisation.Your impact will be measured by an increase in customer satisfaction.
Architectural Design: Proven ability to document and implement scalable integration patterns for enterprise systems (ERP, PIM, PSP). AWS & Infrastructure: Expertise in core services (EC2, ECS/EKS, SQS, Kafka) and Infrastructure as Code (Terraform). Leadership: Experience managing and scaling senior technical teams.
Power BI, Looker, Tableau) Verständnis für eCommerce-Daten und -KennzahlenStrukturierte, zuverlässige Arbeitsweise und hohes QualitätsbewusstseinTeamplayer mit Service-Mindsetgute Kommunikation in deutscher und englischer Sprache UNSERE PERFORMANCE: DAS BIETEN WIR IHNEN Zentrale Rolle im Aufbau datengetriebener SteuerungHohe Sichtbarkeit im UnternehmenModerne Arbeitsweise und GestaltungsspielraumGestaltungsspielraum beim Aufbau von Strukturen und SteuerungsmodellenFlache Hierarchien und schnelle Entscheidungswege32 Urlaubstage Hybrides ArbeitenAttraktive Vergütung und Entwicklungsmöglichkeiten CONTACT US: WIR FREUEN UNS, SIE KENNENZULERNEN Wir freuen uns auf Ihre vollständigen Bewerbungsunterlagen unter Angabe Ihrer Gehaltsvorstellungen bevorzugt über das Bewerbungsformular auf unserer Homepage.
Manage and facilitate complex cross-functional alignment and communication with diverse internal and external stakeholders, ensuring effective collaboration and decision-makin Work closely with relevant application teams, providing clear insights to guide necessary adjustments and fixes Facilitate seamless operational adjustments and support business needs, such as partner onboarding and evolving service requirements. Define, lead, and optimize E2E testing strategies for critical initiatives, ensuring comprehensive coverage and high-quality deployments.
You will track daily operational KPIs and collaborate closely with cross-functional teams, providing you the opportunity to gain exposure to various business areas, including logistics, customer service, and marketing. Responsibilities Localization of marketing campaigns for the Greek audience Translation of various texts from English into Greek (e.g., sales campaigns, newsletters, fashion content, marketing materials) Competitor monitoring (e.g., sales campaigns, celebrity and influencer collaborations, services) Quality assurance of our website Management of daily operations, KPI monitoring, and engagement with logistics and customer service teams Market analyses and development Requirements Native-level competence in Greek, both spoken and written Fluency in English; German is a plus Proficiency in MS Office (especially Excel) Work experience in business development, project management, customer service or logistics is a plus Strong communication and analytical skills Benefits Hybrid working Fresh fruit every day Sports courses Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Job Bikes YOU ARE THE CORE OF ABOUT YOU We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are.
Responsibilities Lead and steer complex replatforming projects independently Manage System Integrators and external partners to meet SCAYLE standards Ensure smooth connectivity and operation of customer environments post-go-live Own project lifecycle from planning to rollout, including budget and resource management Collaborate with internal and external stakeholders to align priorities and expectations Maintain transparent communication, progress tracking, and documentation throughout projects Apply agile methods to drive timely decisions and efficient execution Requirements Bachelor’s or Master’s degree in Business Administration, Computer Science, Business Informatics, Engineering, or similar experience 5+ years in IT project management, ideally in e-commerce or SaaS Proven experience managing enterprise customers and external service providers Strong knowledge of project management methodologies like Agile, Scrum, or Waterfall Solid understanding of e-commerce architectures, APIs, and MACH principles Exceptional communication and stakeholder management skills Experience with complex platform migrations or replatforming projects and project management certifications is a plus YOU ARE THE CORE OF OUR COMPANY We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are.
Identifikation & Priorisierung: Aufspüren von KI-Potenzialen entlang der gesamten Wertschöpfungskette: Apotheken-Services, Lieferlogistik, Einkauf, Hersteller-Schnittstellen, Endkunden-Anwendungen sowie interne und externe Prozesse. Analyse von Prozessen, Datenflüssen und Entscheidungslogiken zur Bewertung von Automatisierungs- und Optimierungspotenzialen – unabhängig von Branchenkenntnissen im Pharmabereich.
Arbeit mit Datenbanken (SQL), APIs und bestehenden Systemen zur Integration und Datenaufbereitung. Integration externer KI-Services, Tools und Cloud-Plattformen in bestehende Prozesse. Operative Begleitung interner Lösungen und Umsetzungen zwecks Übergabe an IT bzw.
Any deviations from this tariff requires management agreement and justification Desired Skills / Qualifications 5 years corporate consultative / solution based sales experience in a service-related industry Experience in managing and developing large & complex accounts Experience in DHL network Minimum Educational Qualification Degree in Business (or related discipline)
The DPDHL Group Corporate Audit Department currently has an opening for a highly motivated Senior Internal Auditor in its Americas Regional Audit Office in Plantation, Florida to perform audits on the following DP DHL divisions and related service organizations in the Americas region: DHL Express; DHL Supply Chain; DHL Global Forwarding; Post & Parcel, eCommerce Solutions; Global Business Services.
We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.