You will Engage in face-to-face and remote sales to new customers, as well as cross/up/repeat sales to existing customers. Assess customer needs and suggest appropriate products, services, and/or solutions. Deliver sales pressentations and conduct product demonstrations. Develop medium to long-term sales plans and prepare strategies to protect, grow, and diversify relationships with your targeted customers.Ensure successful implementation of sales strategies by leveraging your technical expertise and understanding of customer needs.To succeed, you will need We encourage you to apply even if you don't meet every single requirement.
Kundenbindung & Upselling Du pflegst den Kontakt zu Bestandskund*innen, erkennst Zusatzpotenziale (z. B. größere Flächen, zusätzliche Services oder längere Laufzeiten) und unterstützt aktiv den Ausbau der Kundenbeziehungen. Team- & Schnittstellenarbeit Du arbeitest eng mit den Kolleg:innen aus Operations, Marketing und Customer Service zusammen, um eine durchgehend positive Customer Journey zu gewährleisten.
Ensure accurate and timely processing of customer orders in SAP, including monitoring data transfers and maintaining order accuracy Support logistics execution by performing virtual goods receipt and goods issue when needed Prepare, compile, and provide export documentation to customers and logistics partners in a timely manner Release sales invoices to accounting in line with internal financial control guidelines Manage and resolve discrepancies by coordinating corrective actions, entering claims, and investigating process issues Issue credit and debit notes, ensuring compliance with financial timelines and obtaining required approvals Maintain and update customer master data with a high level of accuracy and proactively initiate required changes Communicate effectively with internal and external stakeholders via email, video, or phone in English, German, or French Academic background in supply chain, customer service, business, or a related discipline Experience in a similar coordination or operations role with a strong record Solid working knowledge of SAP (SD/MM modules) as well as MS Office and Google Workspace Strong English communication skills; German or French is a valuable asset Customer-oriented mindset with the ability to prioritize effectively and maintain service quality Proactive, solution-focused personality with a strong can-do attitude Structured, process-driven way of working with exceptional attention to detail Collaborative team player who actively supports colleagues and contributes to shared goals Opportunity to work in an international supply chain environment with high impact on operational flows Daily collaboration with global stakeholders and cross-functional partners Role with a strong mix of customer service, logistics coordination, and process management Flexible work practices, including optional home office based on team alignment Ihr Kontakt Referenznummer 864235/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
So können wir unsere Kunden mit ganzheitlichen Komplettlösungen versorgen. Außerdem bieten wir unseren Kunden Labor-Diagnose-Services durch unsere Partner-Labore an. Verstärke unser Vertriebsteam mit Deiner Erfahrung und Persönlichkeit! Du hast Freude an der Kundenbetreuung, behältst auch bei komplexen Vorgängen den Überblick und möchtest in einem wachsenden Unternehmen mitgestalten?
Participate in tenders, including preparation, submission, and follow-up. Support office-based (customer service) teams with customer security requests, complaints, or payment questions. Ensure accurate internal reporting through CRM systems.
Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job.
Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job.
sentronics metrology GmbH sucht in eine/n Head of Sales and Service (m/f/d) (ID-Nummer: 13664006)
Mit unserem Vollsortiment aus den Food- und Non Food-Segmenten, unserer Großküchentechnik von der Planung über Einbau und Service sowie spezieller Software-Lösungen, sind wir der kompetente und zuverlässige Partner rund um die Gastronomie. Nicht nur in Deutschland, sondern auch im benachbarten Ausland wachsen wir aufgrund unseres Leistungsprofils und unserer Zuverlässigkeit beständig.
Mit unserem Vollsortiment aus den Food- und Non Food-Segmenten, unserer Großküchentechnik von der Planung über Einbau und Service sowie spezieller Software-Lösungen, sind wir der kompetente und zuverlässige Partner rund um die Gastronomie. Nicht nur in Deutschland, sondern auch im benachbarten Ausland wachsen wir aufgrund unseres Leistungsprofils und unserer Zuverlässigkeit beständig.
Für unseren renommierten Auftraggeber in Potsdam suchen wir ab sofort Customer Service Manager (m/w/d) - Ab 17,80 EUR/Std. + 200,00 EUR Prämienzahlung und Deutschlandticket Aufgaben: Bearbeitung von Kundenanfragen per Telefon und E-Mail.
Deloitte sucht in eine/n Mitarbeiter Conference Service (m/w/d) (ID-Nummer: 13597243)
Unser kaufmännisches Team steuert unser tägliches Business. Ob in der Buchhaltung, im Customer Service, im Einkauf oder in der operativen Auftragsbearbeitung: Wir lieben es, zu planen, zu strukturieren, kreative Lösungen zu finden, Innovationen voranzutreiben.
Unser kaufmännisches Team steuert unser tägliches Business. Ob in der Buchhaltung, im Customer Service, im Einkauf oder in der operativen Auftragsbearbeitung: Wir lieben es, zu planen, zu strukturieren, kreative Lösungen zu finden, Innovationen voranzutreiben.
Your Contribution Promotes and sells the complete pharmaceutical packaging (PP) product portfolio to dedicated international customers in the area responsibilityDefine sales strategy, projects, activities and create customer specific solutions with regards to products, services, conditions and problem solving.Develops and promotes sales growth & margins, aligns with key accounts, product management and marketing strategies / goalsActively analyzes and provides continuous updates about potentials to KAM, product management, marketing, customer service and production departments of product development, market trends, competitor information and new product opportunitiesVisits prospects and customers and provides regular updates and reports on customer/prospect visits and activities of dedicated local and international customersManage, maintain and update the customers’ file and system (CRM, Sales Database) according to established process and procedureWork closely with Customer Service to support him / her for Quotation, Account Receivables and Complaint handlingNegotiation of prices and payment conditions in coordination with the supplying unit or the KAM and give input in the global price negotiationsEstablishes the yearly budget and quarterly forecast for the dedicated local and international customers (per product group and supplying plant)Monitors budget achievement monthly and react accordingly if deviations occur.Assists with customer support for technical issues, audits, concerns, questions and acts as interface between customer, KAM and production siteGenerates customer contacts at various levels and functions (multi-channel selling)It is proactive as a team member and player to implement and reach departmental, plant and corporate objectivesProvides monthly summary reports about activities of domestic and international customers handled.Monthly competitor analysis as supporting data to take the right decision to retain or gain new market share or new customers.Monitoring quarterly Sales achievement to ensure yearly target achieved.Together with the Finance team, monitory Account Receivables on weekly basis to achieve the assigned target.Active participation in company activities that relate with customers, aside from the routine tasks.To ensure sales achievement assigned by company.To ensure customer satisfaction is reached by referring to global surver result.To ensure routine tasks, periodic tasks and variable tasks are well executed.The authority level follows the approval matrix guideline defined by global Schott Pharma.The authority level follows the approval matrix guideline defined by Schott Igar Glass.The authority level follows tasks and responsibilities given by direct superior accordance with the valid guideline.
teilst Du Best Practices und „Daily Hacks“ für die Bereiche Sales, Customer Service, Field Service, Marketing oder Project Operations. führst Du Workshops und Schulungen durch und sorgst dafür, dass Kund*innen die Lösung gut verstehen und selbstständig anwenden können.
teilst Du Best Practices und „Daily Hacks“ für die Bereiche Sales, Customer Service, Field Service, Marketing oder Project Operations. führst Du Workshops und Schulungen durch und sorgst dafür, dass Kund*innen die Lösung gut verstehen und selbstständig anwenden können.
Für ein "perfect match" brauchst Du: mehrjährige Erfahrung als Software Architect oder Senior Developer in der Konzeption moderner Cloud- und Web-Architekturen, idealerweise im M365-Umfeld. sehr gute Kenntnisse in SharePoint Online, SPFx sowie Azure Services (z. B. Web Apps, Functions, APIs, Identity, Storage). fundiertes Verständnis für skalierbare Software-Architekturen, Integrationsszenarien, Web-Services und Datenbanksysteme.
Determine and action sales strategies and goals for each product and service. Manage designated sales leads, prospects and customer accounts in a manner incumbent with agreed business objectives. Develop an annual Territory Plan to structure the year’s key business activities and objectives.
Ensure accurate and timely processing of customer orders in SAP, including monitoring data transfers and maintaining order accuracySupport logistics execution by performing virtual goods receipt and goods issue when neededPrepare, compile, and provide export documentation to customers and logistics partners in a timely mannerRelease sales invoices to accounting in line with internal financial control guidelinesManage and resolve discrepancies by coordinating corrective actions, entering claims, and investigating process issuesIssue credit and debit notes, ensuring compliance with financial timelines and obtaining required approvalsMaintain and update customer master data with a high level of accuracy and proactively initiate required changesCommunicate effectively with internal and external stakeholders via email, video, or phone in English, German, or French Academic background in supply chain, customer service, business, or a related disciplineExperience in a similar coordination or operations role with a strong record Solid working knowledge of SAP (SD/MM modules) as well as MS Office and Google WorkspaceStrong English communication skills; German or French is a valuable assetCustomer-oriented mindset with the ability to prioritize effectively and maintain service qualityProactive, solution-focused personality with a strong can-do attitudeStructured, process-driven way of working with exceptional attention to detailCollaborative team player who actively supports colleagues and contributes to shared goals Opportunity to work in an international supply chain environment with high impact on operational flowsDaily collaboration with global stakeholders and cross-functional partnersRole with a strong mix of customer service, logistics coordination, and process managementFlexible work practices, including optional home office based on team alignment Ihr Kontakt Referenznummer 864235/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Unser kaufmännisches Team steuert unser tägliches Business. Ob in der Buchhaltung, im Customer Service, im Einkauf oder in der operativen Auftragsbearbeitung: Wir lieben es, zu planen, zu strukturieren, kreative Lösungen zu finden, Innovationen voranzutreiben.
Manages selected contractors to fulfil their scope of work on-site. Manages Field Service Technicians on-site. Manages schedule for installation and commissioning until acceptance of equipment, including scheduling KHS and non-KHS Field Service Technicians.
Manages selected contractors to fulfil their scope of work on-site. Manages Field Service Technicians on-site. Manages schedule for installation and commissioning until acceptance of equipment, including scheduling KHS and non-KHS Field Service Technicians.
Eager to learn, grow, and collaborate to uphold the highest standards of service.
Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization.
B. als Industriekaufmann (m/w/d) oder vergleichbar Mehrjährige Berufserfahrung im Vertriebsinnendienst, Backoffice oder Customer Service Kommunikationsstärke, Organisationstalent und souveränes Auftreten Verhandlungsgeschick und Freude an serviceorientierter Zusammenarbeit Sehr gute Kenntnisse in MS Office, insbesondere Excel; ERP-Erfahrung von Vorteil Gute Englischkenntnisse in Wort und Schrift kununu Score / BS Cüsters: 4,8 - Weiterempfehlung: 100%: "Durch BS Cüsters zu meinem Traumjob!"
Sie sind auf der Suche nach einer neuen Herausforderung und möchten sich fachlich wie auch persönlich weiterentwickeln? Ob als erfahrener Senior Customer-Service-Mitarbeiter (m/w/d) mit dem klaren Ziel, mittelfristig eine Teamleiterfunktion zu übernehmen, oder als bereits etablierter Teamleiter (m/w/d): Wir begleiten Sie getreu unserem Motto „Zusammen geht das.“ bei Ihrem passenden nächsten Karriereschritt.
Education & Experience: Bachelor’s degree in Engineering or a related technical field preferred; relevant experience in technical roles or sales may substitute. Minimum five years working with technical products or services, ideally vacuum equipment. Skills & Knowledge: Customer-facing experience, strong communication skills, and the ability to understand and explain complex technical concepts.
Stellenbeschreibung About redi-Group We are a global technical service provider specialized in quality activities across the whole supply chain and production facilities. As a successful, owner-managed family business, we have been committed to innovation and excellence for over 25 years.
Fluent in English listening, speaking and writing that need to cooperate with USA & Europe colleagues Experience of cooperate with customer service with knowledge of how to fulfill customer's desire for customer complain.Bachelor or above in software engineering, computer science or mechatronics
You will track daily operational KPIs and collaborate closely with cross-functional teams, providing you the opportunity to gain exposure to various business areas, including logistics, customer service, and marketing. Responsibilities Localization of marketing campaigns for the Greek audience Translation of various texts from English into Greek (e.g., sales campaigns, newsletters, fashion content, marketing materials) Competitor monitoring (e.g., sales campaigns, celebrity and influencer collaborations, services) Quality assurance of our website Management of daily operations, KPI monitoring, and engagement with logistics and customer service teams Market analyses and development Requirements Native-level competence in Greek, both spoken and written Fluency in English; German is a plus Proficiency in MS Office (especially Excel) Work experience in business development, project management, customer service or logistics is a plus Strong communication and analytical skills Benefits Hybrid working Fresh fruit every day Sports courses Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Job Bikes YOU ARE THE CORE OF ABOUT YOU We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are.
DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services. Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers.
Traxall Germany powert by HLA Fleet Services GmbH sucht in eine/n Key Account Manager (m/w/d) (ID-Nummer: 13596521)
Project Coordinator (m/f/d) Automotive Industry About redi-Group We are a global technical service provider specialized in quality activities across the whole supply chain and production facilities. As a successful, owner-managed family business, we have been committed to innovation and excellence for over 25 years.
Das erwartet dich Du bist Ansprechpartner:in bei der Abwicklung von komplexen, serviceorientierten Projekten für Kunden, Partner und CHG interne Fachabteilungen Betreuung nationaler und internationaler Kunden und Lieferanten Verantwortungsbewusste Erstellung und Kalkulation von projektspezifischen Angeboten und Verträgen Erstellung von zielgerichteten Auswertungen in Projekten Enge Zusammenarbeit mit den Bereichen Vertrieb, Steuer, Recht, Treasury und Buchhaltung Das bringst du mit Abschluss einer kaufmännischen Ausbildung mit Berufserfahrung bzw. eines wirtschaftswissenschaftlichen Studiums Erste Berufserfahrung im Vertriebsinnendienst/Customer Service von Vorteil Sicherer Umgang mit MS-Office Programmen Sehr gute Englischkenntnisse in Wort und Schrift Hohe Zahlenaffinität, prozessorientiertes Denken und eigenverantwortliche Arbeitsweise Offenes, sicheres und freundliches Auftreten sowie routinierter Umgang in der Kundenkommunikation Freue dich auf Mobiles und flexibles Arbeiten, 30 Tage Urlaub und die Möglichkeit zu 20 Tagen Workation (innerhalb der EU) Individuelles Onboarding sowie persönliche und fachliche Entwicklungsmöglichkeiten begleitet durch unser People Development Team Betriebliches Gesundheitsmanagement mit Fitness- und Sportangeboten (EGYM Wellpass, Sportevents, Gesundheitswochen) Arbeitgeberzuschuss zu vermögenswirksamen Leistungen Mobile Endgeräte der neuesten Generation auch zur privaten Nutzung Weitere Vorteile für dich im Rahmen von vermögenswirksamen Leistungen, Fahrradleasing, vergünstigtes Leasing von IT-Neugeräten für den Privatgebrauch und Corporate Benefits Wir freuen uns auf dich!
Das erwartet dich Du bist Ansprechpartner:in bei der Abwicklung von komplexen, serviceorientierten Projekten für Kunden, Partner und CHG interne Fachabteilungen Betreuung nationaler und internationaler Kunden und Lieferanten Verantwortungsbewusste Erstellung und Kalkulation von projektspezifischen Angeboten und Verträgen Erstellung von zielgerichteten Auswertungen in Projekten Enge Zusammenarbeit mit den Bereichen Vertrieb, Steuer, Recht, Treasury und Buchhaltung Das bringst du mit Abschluss einer kaufmännischen Ausbildung mit Berufserfahrung bzw. eines wirtschaftswissenschaftlichen Studiums Erste Berufserfahrung im Vertriebsinnendienst/Customer Service von Vorteil Sicherer Umgang mit MS-Office Programmen Sehr gute Englischkenntnisse in Wort und Schrift Hohe Zahlenaffinität, prozessorientiertes Denken und eigenverantwortliche Arbeitsweise Offenes, sicheres und freundliches Auftreten sowie routinierter Umgang in der Kundenkommunikation Freue dich auf Mobiles und flexibles Arbeiten, 30 Tage Urlaub und die Möglichkeit zu 20 Tagen Workation (innerhalb der EU) Individuelles Onboarding sowie persönliche und fachliche Entwicklungsmöglichkeiten begleitet durch unser People Development Team Betriebliches Gesundheitsmanagement mit Fitness- und Sportangeboten (EGYM Wellpass, Sportevents, Gesundheitswochen) Arbeitgeberzuschuss zu vermögenswirksamen Leistungen Mobile Endgeräte der neuesten Generation auch zur privaten Nutzung Weitere Vorteile für dich im Rahmen von vermögenswirksamen Leistungen, Fahrradleasing, vergünstigtes Leasing von IT-Neugeräten für den Privatgebrauch und Corporate Benefits Wir freuen uns auf dich!
Unser Kunde ist ein weltweit führender Partner für Engineering, Anlagenbau und Lifecycle-Services in der Metallindustrie. Das komplette Technologie-, Produkt- und Leistungsportfolio des Unternehmens umfasst ganzheitliche Lösungen für Elektronik, Automatisierung und Umwelttechnik und deckt alle Schritte der Wertschöpfungskette in der Eisen- und Stahlproduktion vom Rohstoff bis zum fertigen Produkt ab sowie modernste Walzwerkslösungen für NE-Metalle.
DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services. Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers.
Align with Internal Stakeholders : Work closely with product line leadership, product management, site leadership, engineering, service, and marketing to ensure our offerings meet customer expectations and market demands. Forecast & Report : Deliver accurate sales forecasts, pipeline updates, and regional insights to senior leadership.
Abteilung Information: BW Papersystems, als Teil des Barry-Wehmiller-Konzerns, stellt Anlagen her, die Papier in Produkte für Verbraucher verwandeln - jeden Tag, auf der ganzen Welt. Wir bieten innovative Technologien, Service und Ersatzteile sowie jahrelange, weltweite Erfahrung in folgenden Bereichen: Verarbeitung von Wellpappe, Endverarbeitung, Schneiden und Verpacken, Herstellen von Schreibwaren und Sicherheitsdokumenten sowie Binden von Büchern.
Tieto Germany GmbH sucht in eine/n Senior Sales Manager for Financial Services (m/f/d) - Tieto Tech Consulting (ID-Nummer: 13664338)
Tentamus Pharma & Med Deutschland GmbH sucht in eine/n Sales Manager (m/f/d) – CRO Services (DACH) at (ID-Nummer: 13743831)
Guide our clients: Advise customers on practical AI use cases and support our Professional Services team in implementing AI-driven features. Empower teams: Independently design and deliver training sessions and workshops on AI‑related topics.
YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process) Review client financials and regularly meets with senior executives to understand their longer-term strategies.
Several years of professional experience in consulting or project management, ideally in the MES environmentIT and process knowledge in the areas of manufacturing, automation, machine connection or software development in the MES environmentIdeally, knowledge of MES standards (ISA-S95, S88), programming languages (Java, C#), databases (SQL, Oracle), Windows and WebServer (IIS) as well as cloud technology (AWS, Azure)Competent appearance at the customer by means of excellent communication and presentation skills in German and EnglishAnalytical, customer-oriented thinking skills and quick comprehension and understanding of customer requirementsAbility to work in a team, reliability and commitment as well as willingness to learn, flexibility and ability to work under pressureAs a service-oriented company, creativity and engagement of the employees are particularly important. The intensive interaction between management and employees creates a fruitful climate of trust.
Ideally, initial professional experience in consulting or project management in the field of manufacturing ITIT know-how and interest in manufacturing processes as well as topics in the field of MES and automationBasic knowledge of programming languages (Java, C#), databases (SQL, Oracle), Windows and WebServer (IIS) as well as cloud technology (AWS, Azure) is an advantageAnalytical, customer-oriented thinking skills and quick perception and understanding of customer requirementsAbility to work in a team, reliability and engagement as well as willingness to learn, flexibility and ability to handle stressConfident communication skills in German and English as well as willingness to travel within the scope of customer projectsAs a service-oriented company, creativity and engagement of the employees are particularly important. The intensive interaction between management and employees creates a fruitful climate of trust.
Zu den Leistungsbausteinen gehören innovative und technologisch fortschrittliche IT-Services in Form von Beratung, Softwareentwicklung, Produktimplementierung sowie Support. As an international system integrator, znt-Richter develops software solutions for the semiconductor, medical device, electronics, and manufacturing industries.
You possess strong communication and negotiation skills. You have a strong understanding of customer needs and a service-oriented approach. You are self-motivated, results-oriented, and proactive in your work style. You have the ability to work in a fast-paced environment and prioritize tasks effectively.
YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process) Review client financials and regularly meets with senior executives to understand their longer-term strategies.
Dein Profil Erfahrung als Product Owner oder in einer ähnlichen Rolle, idealerweise im Bereich ServiceNow oder Customer Service Management. Tiefes Verständnis für Customer Service Management Prozesse und ServiceNow CSM-Modul. Zertifizierung als ServiceNow System Administrator, Product Owner (Scrum) oder ServiceNow Implementation Specialist ist von Vorteil.