Hamburg Commercial Bank sucht in Hamburg, Kiel eine/n Service Delivery Manager (f/m/d) (ID-Nummer: 13746848)
NTT DATA Business Solutions AG sucht in eine/n Senior Service Delivery Manager (w/m/d) (ID-Nummer: 13684888)
Du planst Kapazitäten und erstellst Kapazitätseinsatzpläne in Abstimmung mit Kunden und Business-Central-Service-Teams. bist Du beratend. Du führst regelmäßige Statusmeetings mit Kunden durch und wirbst proaktiv für weitergehende Lösungen aus dem COSMO CONSULT Portfolio.
Als Service Delivery Manager (SDM) übernimmst du die Verantwortung für die operative und vertraglich zugesicherte Serviceerbringung im SaaS-Umfeld gegenüber unseren Kunden.
Ihr Aufgabenbereich: Sicherstellung der Verfügbarkeit der für die Flugzeugauslieferung benötigten Dokumente sowie deren fristgerechte Bearbeitung Sicherstellung eines reibungslosen Informationsflusses mit internen und externen Schnittstellen Vollumfängliche Betreuung der Airline‑Kunden, inklusive Unterstützung bei der Kommunikation mit deutschen Behörden und Institutionen Bereitstellung und Sicherstellung einer herausragenden Customer Experience im Auslieferungsbereich Verwaltung und Kontrolle des Budgets für die zugewiesenen Aufgaben Eigenständige Bearbeitung interner Optimierungsprozesse in Bezug auf Kundenservice und Kundenzufriedenheit unter Berücksichtigung der Customer Journey Optimierung und Weiterentwicklung interner Arbeitsprozesse Das bringen Sie mit: Abgeschlossene kaufmännische Berufsausbildung, Ausbildung in der Tourismusbranche, ein betriebswirtschaftliches Studium oder eine vergleichbare Qualifikation Berufserfahrung in der kaufmännischen Sachbearbeitung sowie im Kundenservice/Customer Service, im Lieferantenmanagement und im Projektmanagement Erfahrung im Airbus‑Umfeld von Vorteil Verhandlungssichere Englischkenntnisse und sehr gute Deutschkenntnisse; jede weitere Sprache ist von Vorteil Ausgeprägte kommunikative Fähigkeiten zur Zusammenarbeit mit Ansprechpartnern aller Hierarchieebenen und zur Pflege von Geschäftsbeziehungen Fähigkeit, sich in ein multikulturelles Team zu integrieren Selbstständige, strukturierte und ergebnisorientierte Arbeitsweise sowie sehr gute analytische Fähigkeiten Bereitschaft zu flexiblen Arbeitszeiten und rotierender Rufbereitschaft Besitz eines gültigen Führerscheins der Klasse B/3 Wir freuen uns auf Ihre aussagekräftige Bewerbung.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #CareForTomorrow: With our company pension scheme, you secure a financial advantage for the future – complemented by the option of occupational disability insurance.
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #CareForTomorrow: With our company pension scheme, you secure a financial advantage for the future – complemented by the option of occupational disability insurance.
Design, build, and maintain RESTful APIs (internal and external) that power fast, reliable, and frictionless backend services. Apply modern agile methodologies and XP practices, including Test-Driven Development (TDD), pair programming, and continuous integration.
In this role, you act as a reliable partner for Site Management, installation teams, and service providers, while driving the continuous development of our HSE processes and implementing new requirements. YOUR TASKS • Organize, conduct, and document safety briefings and site inspections on Nordex construction sites • Advise and support all stakeholders on construction sites in all HSE-related matters • Conduct incident investigations and define necessary corrective actions • Contribute to the development and implementation of HSE programs and further develop the HSE management system • Implement customer specific HSE requirements and ensure compliance • Review documents such as qualification matrices or RAMS • Process HSE tickets and provide clear follow up communication • Participate in meetings with customers, external service providers, and authorities YOUR PROFILE • Several years of experience as an Occupational Safety Specialist on construction sites or equivalent • Completed training in occupational safety or a technical profession is an advantage • Strong assertiveness, organizational skills, and a collaborative mindset • Very good English skills and good German skills (written and spoken) • Willingness to travel regularly to construction sites and wind farms across Germany • Physically fit and certified for working at heights • Valid class B driver’s license
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #CareForTomorrow: With our company pension scheme, you secure a financial advantage for the future – complemented by the option of occupational disability insurance.
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #CareForTomorrow: With our company pension scheme, you secure a financial advantage for the future – complemented by the option of occupational disability insurance.
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #CareForTomorrow: With our company pension scheme, you secure a financial advantage for the future – complemented by the option of occupational disability insurance.
Technische Verantwortung & Architektur Du triffst und begründest architekturelle Entscheidungen (z. B. Event-driven Services, Cloud-Architekturen, Microservices). Du stellst die Skalierbarkeit, Stabilität, Sicherheit und Performance der Plattform sicher.
A position based in the Hamburg metropolitan region – one of Europe’s leading maritime hubs with a strong infrastructure, a vibrant industry network, and close proximity to key players across the shipping sector Requirements Degree in Nautical Science, Marine Engineering, Mechanical/Electrical Engineering, Naval Architecture, or related field alternatively: senior seagoing qualification (Master or Chief Engineer) Several years of experience in a responsible role within a ship-owning or ship-management organisation At least 3-5 years of leadership experience in a shore-based position Strong communication and stakeholder management skills High level of team orientation, hands-on mentality, and problem-solving capability Enjoy working in an international, multicultural environment Excellent command of English Benefits A position based in the Hamburg metropolitan region – one of Europe’s leading maritime hubs with a strong infrastructure, a vibrant industry network, and close proximity to key players across the shipping sector Opportunities to benefit from the region’s strong maritime ecosystem, including shipyards, service providers, and innovation clusters Flexible working hours and remote-work options Attractive holiday allowance A diverse benefits package (e.g., mobility support, meal contributions, childcare allowances, health and fitness options) Modern working environment with flat hierarchies and an open corporate culture Responsibilities Oversee the safe, efficient, and compliant operation of an assigned fleet segment Fleet consists of different vessel types - Container, Bulk, Tanker, Offshore Manage maintenance and repair activities, including inspections, audits, dockings, and technical projects Ensure professional use and continuous development of the Planned Maintenance System (PMS) Lead, coach, and develop an interdisciplinary team (e.g., technical staff, superintendents, procurement) Maintain regular communication with clients and owners’ representatives, ensuring excellent service delivery Drive improvements in operational safety, efficiency, and process quality Monitor industry trends and integrate relevant developments into fleet strategy Informationen über den Arbeitgeber Our Client is a well known and long time established Shipping Company, headquartered in Hamburg, and acts amongst the global leaders in the Industry.
YOUR TASKS Develop and implement global sourcing strategies for blades in collaboration with key stakeholders Drive price and capacity negotiations to secure competitive, best‑in‑class Nordex pricing Negotiate and manage global contracts (FPA, QAA, NDA, SERVICE) across the entire supply chain Lead category management activities and ensure alignment with all internal stakeholders Build and maintain strong strategic partnerships with key suppliers to support long‑term growth Manage supplier‑related activities along the value chain, including expansion into new regions (EU, US, India, China) Drive proactive supplier engagement regarding Safety, Quality, Delivery, Cost, CSR, Sustainability and Innovation to meet KPIs YOUR PROFILE University degree in Mechanical Engineering, Economics, or a related field experience in strategic sourcing and category management in the wind sector or a comparable international industry Strong negotiation capabilities with an end‑to‑end mindset and sound business judgement Structured, systematic and transparent working style High ownership mindset, strong service orientation and independent working capability Pragmatic and adaptable personality able to perform in dynamic environments Excellent communication skills and intercultural competency, fluent in English All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
YOUR TASKS Develop and implement global sourcing strategies for blades in collaboration with key stakeholders Drive price and capacity negotiations to secure competitive, best‑in‑class Nordex pricing Negotiate and manage global contracts (FPA, QAA, NDA, SERVICE) across the entire supply chain Lead category management activities and ensure alignment with all internal stakeholders Build and maintain strong strategic partnerships with key suppliers to support long‑term growth Manage supplier‑related activities along the value chain, including expansion into new regions (EU, US, India, China) Drive proactive supplier engagement regarding Safety, Quality, Delivery, Cost, CSR, Sustainability and Innovation to meet KPIs YOUR PROFILE University degree in Mechanical Engineering, Economics, or a related field experience in strategic sourcing and category management in the wind sector or a comparable international industry Strong negotiation capabilities with an end‑to‑end mindset and sound business judgement Structured, systematic and transparent working style High ownership mindset, strong service orientation and independent working capability Pragmatic and adaptable personality able to perform in dynamic environments Excellent communication skills and intercultural competency, fluent in English All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
In this role, you act as a reliable partner for Site Management, installation teams, and service providers, while driving the continuous development of our HSE processes and implementing new requirements. YOUR TASKS • Organize, conduct, and document safety briefings and site inspections on Nordex construction sites • Advise and support all stakeholders on construction sites in all HSE-related matters • Conduct incident investigations and define necessary corrective actions • Contribute to the development and implementation of HSE programs and further develop the HSE management system • Implement customer specific HSE requirements and ensure compliance • Review documents such as qualification matrices or RAMS • Process HSE tickets and provide clear follow up communication • Participate in meetings with customers, external service providers, and authorities YOUR PROFILE • Several years of experience as an Occupational Safety Specialist on construction sites or equivalent • Completed training in occupational safety or a technical profession is an advantage • Strong assertiveness, organizational skills, and a collaborative mindset • Very good English skills and good German skills (written and spoken) • Willingness to travel regularly to construction sites and wind farms across Germany • Physically fit and certified for working at heights • Valid class B driver’s license DEINE BENEFITS Nordex bietet eine Vielzahl an attraktiven Benefits – hier findest du einen Auszug dessen, was Dich bei uns erwartet.
In this role, you act as a reliable partner for Site Management, installation teams, and service providers, while driving the continuous development of our HSE processes and implementing new requirements. YOUR TASKS • Organize, conduct, and document safety briefings and site inspections on Nordex construction sites • Advise and support all stakeholders on construction sites in all HSE-related matters • Conduct incident investigations and define necessary corrective actions • Contribute to the development and implementation of HSE programs and further develop the HSE management system • Implement customer specific HSE requirements and ensure compliance • Review documents such as qualification matrices or RAMS • Process HSE tickets and provide clear follow up communication • Participate in meetings with customers, external service providers, and authorities YOUR PROFILE • Several years of experience as an Occupational Safety Specialist on construction sites or equivalent • Completed training in occupational safety or a technical profession is an advantage • Strong assertiveness, organizational skills, and a collaborative mindset • Very good English skills and good German skills (written and spoken) • Willingness to travel regularly to construction sites and wind farms across Germany • Physically fit and certified for working at heights • Valid class B driver’s license DEINE BENEFITS Nordex bietet eine Vielzahl an attraktiven Benefits – hier findest du einen Auszug dessen, was Dich bei uns erwartet.
Good understanding of API design principles (e.g., REST, GraphQL, etc.) and experience in architecting robust and efficient data flow between the frontend application and backend services. Good working knowledge of Node.js for modern frontend toolchains, build processes, and potential Backend-for-Frontend (BFF) services.
YOUR TASKS Build and develop strategic partnerships with key suppliers for steel tower components Coordinate supplier‑related activities across the entire value chain Develop global sourcing strategies and implement them with internal stakeholders Steer supply chain transformation into new regions such as the EU, Brazil, India, China, and the USA Lead price and capacity negotiations to secure competitive conditions Negotiate and manage global contracts including FPA, QAA, NDA, and service agreements Drive supplier initiatives related to Safety, Quality, Delivery, Cost, CSR, Sustainability, and Innovation, ensuring KPI achievement YOUR PROFILE Background in procurement or a comparable commercial qualification Strong costing and pricing analysis skills Structured and management‑oriented working style Ability to present effectively to senior management At least three years of relevant professional experience Fluency in English Willingness to travel internationally Nordex adheres to a policy of equal employment opportunity.
YOUR TASKS Build and develop strategic partnerships with key suppliers for steel tower components Coordinate supplier‑related activities across the entire value chain Develop global sourcing strategies and implement them with internal stakeholders Steer supply chain transformation into new regions such as the EU, Brazil, India, China, and the USA Lead price and capacity negotiations to secure competitive conditions Negotiate and manage global contracts including FPA, QAA, NDA, and service agreements Drive supplier initiatives related to Safety, Quality, Delivery, Cost, CSR, Sustainability, and Innovation, ensuring KPI achievement YOUR PROFILE Background in procurement or a comparable commercial qualification Strong costing and pricing analysis skills Structured and management‑oriented working style Ability to present effectively to senior management At least three years of relevant professional experience Fluency in English Willingness to travel internationally Nordex adheres to a policy of equal employment opportunity.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off. #OneCompany: Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off. #OneCompany : Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
Good understanding of API design principles (e.g., REST, GraphQL, etc.) and experience in architecting robust and efficient data flow between the frontend application and backend services. Good working knowledge of Node.js for modern frontend toolchains, build processes, and potential Backend-for-Frontend (BFF) services.
Architectural Design: Proven ability to document and implement scalable integration patterns for enterprise systems (ERP, PIM, PSP). AWS & Infrastructure: Expertise in core services (EC2, ECS/EKS, SQS, Kafka) and Infrastructure as Code (Terraform). Leadership: Experience managing and scaling senior technical teams.
What you will do: Focus on the design, development, and execution of automated end-to-end tests Manage and prioritize bug reports, keeping their business value in mind Lead regression testing, identify and resolve defects to ensure the stability of high-traffic customer interactions and transactions Analyze complex workflows, data flows, and database interactions to identify potential areas for improvement in test coverage and performance Report bugs and reproduce them throughout the complete bug cycle Coordinate testing efforts to ensure the delivery of quality features Advocate for product quality within cross-functional teams Contribute to ABOUT YOU’s long-term automation strategy in testing Who you are: 4+ years of experience in QA, testing, and debugging REST backend applications, with strong knowledge of HTTP methods, status codes, headers, and error handling Proficient in API validation against OpenAPI/Swagger specifications 4+ years of experience with JavaScript/TypeScript or other OOP languages, using frameworks like Mocha/Playwright, and GitlabCI 2+ years of experience working with relational and NoSQL databases, focusing on integration and data flows Passionate about automation and building maintainable test suites that provide continuous feedback, with strong skills in both exploratory and automated testing Experienced with agile methodologies Excellent communication skills, including fluent written and spoken English for clear collaboration Solid understanding of transaction systems, gateways, customer data, and large-scale database structures Committed to identifying and addressing issues early, ensuring high-quality customer-facing features and services Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy Central Location Flexible Working Hours Professional training Dog-friendly office Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities, and ethnicities feel welcomed and accepted exactly as they are.
Über uns Die OPITZ CONSULTING Deutschland GmbH ist ein führender Partner der Digitalisierung. Als Digitale Service Manufaktur beraten wir und entwickeln Software mit über 400 Kolleginnen und Kollegen. Unsere Kunden: vom Mittelstand bis zum DAX-Konzern – gemeinsam auf dem Weg in die digitale Zukunft.
What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off. #OneCompany: Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off. #OneCompany : Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.