Durch deine weitreichenden Kennnisse als Profi in der AL-Entwicklung von Microsoft Dynamics 365 Business Central übernimmst du die technische Konzeption von Produktbestandteilen und der gemeinsamen technologischen Plattform unserer Branchenlösungen.Du sorgst für die Weiterentwicklung, Pflege und Überwachung unserer Pipelines und stellst die Rahmenbedingungen für erfolgreiche CI/CD-Prozesse an unsere technologischen Produktmanager bereit.Du entwickelst unsere Paketmanagement-Lösungen weiter und stimmst dich mit Partnern zur Vereinheitlichung unseres Package Promotion Services ab.Die Erhebung und Auswertung von Telemetriedaten zur Verbesserung & Vereinfachung unserer Produkte ist dir wichtig und du sorgst für eine stetige Optimierung.Du führst Security-Reviews zu Branchenlösungen und Modulen durch und deine langjährige Erfahrung und gute Vernetzung in der Business Central Welt unterstützt dich bei der Initiierung von technischen Proof-of-Concepts für zukünftige Entwicklungen.
Durch deine weitreichenden Kennnisse als Profi in der AL-Entwicklung von Microsoft Dynamics 365 Business Central übernimmst du die technische Konzeption von Produktbestandteilen und der gemeinsamen technologischen Plattform unserer Branchenlösungen.Du sorgst für die Weiterentwicklung, Pflege und Überwachung unserer Pipelines und stellst die Rahmenbedingungen für erfolgreiche CI/CD-Prozesse an unsere technologischen Produktmanager bereit.Du entwickelst unsere Paketmanagement-Lösungen weiter und stimmst dich mit Partnern zur Vereinheitlichung unseres Package Promotion Services ab.Die Erhebung und Auswertung von Telemetriedaten zur Verbesserung & Vereinfachung unserer Produkte ist dir wichtig und du sorgst für eine stetige Optimierung.Du führst Security-Reviews zu Branchenlösungen und Modulen durch und deine langjährige Erfahrung und gute Vernetzung in der Business Central Welt unterstützt dich bei der Initiierung von technischen Proof-of-Concepts für zukünftige Entwicklungen.
Durch deine weitreichenden Kennnisse als Profi in der AL-Entwicklung von Microsoft Dynamics 365 Business Central übernimmst du die technische Konzeption von Produktbestandteilen und der gemeinsamen technologischen Plattform unserer Branchenlösungen.Du sorgst für die Weiterentwicklung, Pflege und Überwachung unserer Pipelines und stellst die Rahmenbedingungen für erfolgreiche CI/CD-Prozesse an unsere technologischen Produktmanager bereit.Du entwickelst unsere Paketmanagement-Lösungen weiter und stimmst dich mit Partnern zur Vereinheitlichung unseres Package Promotion Services ab.Die Erhebung und Auswertung von Telemetriedaten zur Verbesserung & Vereinfachung unserer Produkte ist dir wichtig und du sorgst für eine stetige Optimierung.Du führst Security-Reviews zu Branchenlösungen und Modulen durch und deine langjährige Erfahrung und gute Vernetzung in der Business Central Welt unterstützt dich bei der Initiierung von technischen Proof-of-Concepts für zukünftige Entwicklungen.
Durch deine weitreichenden Kennnisse als Profi in der AL-Entwicklung von Microsoft Dynamics 365 Business Central übernimmst du die technische Konzeption von Produktbestandteilen und der gemeinsamen technologischen Plattform unserer Branchenlösungen.Du sorgst für die Weiterentwicklung, Pflege und Überwachung unserer Pipelines und stellst die Rahmenbedingungen für erfolgreiche CI/CD-Prozesse an unsere technologischen Produktmanager bereit.Du entwickelst unsere Paketmanagement-Lösungen weiter und stimmst dich mit Partnern zur Vereinheitlichung unseres Package Promotion Services ab.Die Erhebung und Auswertung von Telemetriedaten zur Verbesserung & Vereinfachung unserer Produkte ist dir wichtig und du sorgst für eine stetige Optimierung.Du führst Security-Reviews zu Branchenlösungen und Modulen durch und deine langjährige Erfahrung und gute Vernetzung in der Business Central Welt unterstützt dich bei der Initiierung von technischen Proof-of-Concepts für zukünftige Entwicklungen.
Durch deine weitreichenden Kennnisse als Profi in der AL-Entwicklung von Microsoft Dynamics 365 Business Central übernimmst du die technische Konzeption von Produktbestandteilen und der gemeinsamen technologischen Plattform unserer Branchenlösungen.Du sorgst für die Weiterentwicklung, Pflege und Überwachung unserer Pipelines und stellst die Rahmenbedingungen für erfolgreiche CI/CD-Prozesse an unsere technologischen Produktmanager bereit.Du entwickelst unsere Paketmanagement-Lösungen weiter und stimmst dich mit Partnern zur Vereinheitlichung unseres Package Promotion Services ab.Die Erhebung und Auswertung von Telemetriedaten zur Verbesserung & Vereinfachung unserer Produkte ist dir wichtig und du sorgst für eine stetige Optimierung.Du führst Security-Reviews zu Branchenlösungen und Modulen durch und deine langjährige Erfahrung und gute Vernetzung in der Business Central Welt unterstützt dich bei der Initiierung von technischen Proof-of-Concepts für zukünftige Entwicklungen.
Mit unseren Payroll Services entlasten wir unsere Kund:innen, indem wir die Lohn- und Gehaltsabrechnung für diese durchführen. Als Entgeltabrechner betreust du eigenverantwortlich unsere Kund:innen in allen Facetten der Entgeltabrechnung.
Colt Technology Services sucht in eine/n People Process and Digitalisation Director (m/w/d) (ID-Nummer: 13638178)
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
AVALOQ sucht in Berlin eine/n Banking Specialist - Head of German Tax Services (m/w/d) (ID-Nummer: 13668985)
ZEISS sucht in eine/n Senior Project Manager Service Integration (f/m/x) (ID-Nummer: 12861973)
What makes you stand out You have completed commercial training or hold a degree.You have several years of experience as an Executive Assistant or in a comparable position.You are proficient in MS Office and digital tools.You demonstrate strong organisational and communication skills.You act discreetly, remain resilient under pressure, and set priorities effectively.You have fluent German and excellent English skills; additional languages are an advantage.You work proactively and enjoy taking responsibility.You bring a high level of service orientation and professionalism, and you are flexible and a team player. We are looking forward to your application and to applicants who enrich our diverse culture!
Customer Service Specialist Application Support (gn) - Location: Milan (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
What you can expect Easytrip, the employing company, is part of the DKV Mobility Group and specializes in providing comprehensive services for companies operating in international road transport across Europe. Our portfolio includes toll management, mobility solutions, and digital tools that support the efficient handling of international transport processes.
We support you and our customers in all areas of structural and civil engineering, facility management, large-scale industrial construction, technical building equipment and real estate management. As a national and international personnel services provider, we can offer you both short-term projects and long-term opportunities in your local area, nationwide and around the world – all free of charge to you.
We support you and our customers in all areas of structural and civil engineering, facility management, large-scale industrial construction, technical building equipment and real estate management. As a national and international personnel services provider, we can offer you both short-term projects and long-term opportunities in your local area, nationwide and around the world – all free of charge to you.
With your own motivation and enthusiasm, you will inspire your employees to give their best every day.For the personal support of our micro and small business customers, you will rely on your operational team of around 35 employees in our international service hub. Customer satisfaction and a genuine customer-first mindset in service delivery are your top priorities.You will work hand in hand with your team and the customer service units of all European business units to ensure that the support provided to our micro and small business customers as well as intraday and interday steering is in line with our SOPs.You will establish data- and KPI-driven customer operations, ensure transparency in customer satisfaction and service performance, and use insights for sustainable optimisation.Your impact will be measured by an increase in customer satisfaction.
Guide our clients: Advise customers on practical AI use cases and support our Professional Services team in implementing AI-driven features. Empower teams: Independently design and deliver training sessions and workshops on AI‑related topics.
You answer questions clearly, solve problems quickly and always respond to our customers with understanding. You draw conclusions from customer feedback on how service and processes can be improved, and take a structured approach to this. You recognise where additional services for our customers make sense and thus contribute to the success of the business.
Become part of our diverse, dedicated and unique team! What you can expect The Customer Service Manager leads our local Customer Service team and plays a key role within our management group. In this role, you will guide a motivated team, enhance service quality, and actively contribute to business‑wide improvement initiatives.
Your Contribution Responsible for identifying, developing and maintaining quality suppliers of materials, components, and services at the best price, quality, on-time delivery, and service.Champion Plant-level cost savings initiatives / cost-out projects including cross-functional ones and also process improvements / LEAN activities.Support PU-AM Regional Director and Global Category Mangers (GCM’s) to implement global/regional sourcing strategiesCommunicate & ensure strict adherence to SCHOTT Purchasing practices, guidelines and initiatives both internally (Operations) and externally (Suppliers, including Supplier Code of Conduct).Create procedures, processes, and systems for process standardization and/or efficient improvement (ex. increase OER%) within the purchasing department.Ensure that discrepancies in the Goods Receipt/Invoice Receipt (GR/IR) clearing account for which you were the responsible purchaser are resolved timely in order to avoid delays in vendor payments.Escalate issues to the appropriate vendor contact in accordance with the vendor escalation rules process.Lead and supervise other members of the local Purchasing team in a professional, constructive and efficient manner including oversight to all other materials, consumables and services directly purchased by the Site Buyer.Assist in training other employees on "best PU practices" including MRP system/process utilization.Conduct RFQ and negotiations for all key materials (MRP relevant) and also capital expenditure projects.Responsible for observing and following all Environmental, Health and Safety rules and procedures.Fulfill all PU responsible activities in accordance with the RASI chart of PurchasingNew supplier selection: Together with GCM to identify, qualify and implement new suppliers.Demand Management: Carry out the complete purchasing process RFQ>Negotiation>Evaluation of Bids>Supplier selection recommendation>Contract finalization>Documentation completion including proper storage & filing of all commercial related documentsOrder Management: Convert requisition into PO’s using the most efficient order type and check order confirmations and SAP workflows from FI for proper commercial terms/conditions (including resolution for any commercial-related complaints/disputes with suppliers)Master Data: Ensure that all PU-relevant master data (including material prices in info records) is kept current and accurate in SAPPlanning/Reporting: Responsible for the annual PU planning and quarterly reporting for all Regional/Local (non-GCM) responsible materials and servicesSupplier Management: Communicate regularly with key suppliers and carry out supplier visits / audits (support QA) and communicate supplier corrective actions and scorecard results.
关于我们 您的任务 Achieves planned KPIs (sales, number of new opportunities) by ensuring sufficient order incomeElaborates sales plans, forecast and performance reports including deviation analysis and action plan for assigned customersPlans, directs, and coordinates customer strategy and activities including milestone plans.Manages Key Accounts (local OEMs) including direct customers, value chain stakeholders and end usersSets up and executes regular customer visitation schedules and captures results of visits in CRM.Generates inquiries from customers and related quotations with support of Customer Service and other internal entities, authorizes quotation and pricing. Performs quotation reviews, negotiations, and contracting with customers.Handles customer complaints with support of Inside Sales and quality department.Assists Accounts Receivable with overdue management.Documents customer knowledge (organization, deciding nets, etc.) in CRM-system including maintenance of customer master dataImproves the overall customer satisfaction along the customer journey.Drives new growth opportunities with new customers, products, applications and projects with cross-functional customer teamsInitiates innovation and involves internal SCHOTT organization and external partnersDrives competitive intelligence and reports to Market Intelligence teamEstablishes good market / application knowledge and understanding 您的简历 Master’s degree in an engineering discipline, science or business administrationMin.5 years in Key Account Management, technical sales/marketing or product management of high engineering content materials & components in an industrial Business-to-Business (B2B) environment.
Supporting the HR team in its day-to-day business, in particular working closely with HR business partners across all relevant processesIndependently handling all matters relating to our students: from coordinating interviews and onboarding and offboarding to supporting programs and initiativesPreparing a wide range of HR documents, including contracts, certificates, qualified job references, and documents for works council hearingsMaintaining and updating our HR systems and databases, including creating overviews and ensuring careful documentation A completed commercial apprenticeship or comparable qualificationInitial experience in a similar position is an advantageConfident use of the MS Office packageA well-organized, flexible, and reliable personality who understands service orientation as a matter of courseEnjoy working independently and have a strong hands-on mentalityInterest in working with people from different cultural backgrounds and strong intercultural skillsVery good communication skills in German and English 30 days leave per yearA highly motivated team and an open way of communication A very renowned companyDynamic and innovative market environment Ihr Kontakt Ansprechpartner Annika Chrysant Referenznummer 862917/1 Kontakt aufnehmen E-Mail: annika.chrysant@hays.de Anstellungsart Anstellung bei der Hays Professional Solutions GmbH
You’ll be part of a team that builds intuitive interfaces, connects intelligent services, and helps retailers thrive in a fast-changing world. Location: Mobile Work (Germany-wide) What you’ll do Develop modern, responsive applications using TypeScript and Vue.js – optimized for any device.
. • Optionally contribute to full-stack development by creating backend REST services in Java. • Document your work using UML and AsciiDoctor to keep designs transparent and maintainable. • Continuously improve existing UIs for responsiveness, accessibility, and speed – while exploring how AI can personalize and optimize user interactions. • Ensure quality through unit testing, code reviews, and close collaboration with your team.
Über uns Die OPITZ CONSULTING Deutschland GmbH ist ein führender Partner der Digitalisierung. Als Digitale Service Manufaktur beraten wir und entwickeln Software mit über 400 Kolleginnen und Kollegen. Unsere Kunden: vom Mittelstand bis zum DAX-Konzern – gemeinsam auf dem Weg in die digitale Zukunft.
Über uns Die OPITZ CONSULTING Deutschland GmbH ist ein führender Partner der Digitalisierung. Als Digitale Service Manufaktur beraten wir und entwickeln Software mit über 400 Kolleginnen und Kollegen. Unsere Kunden: vom Mittelstand bis zum DAX-Konzern, von der Kommune über das Land, bis zum Bund – gemeinsam auf dem Weg in die digitale Zukunft.
Über uns Vollzeit (40h/Woche) oder Teilzeit (36h/4-Tage-Woche) möglich Die OPITZ CONSULTING Deutschland GmbH ist ein führender Partner der Digitalisierung. Als Digitale Service Manufaktur beraten wir und entwickeln Software mit über 400 Kolleginnen und Kollegen. Unsere Kunden: vom Mittelstand bis zum DAX-Konzern – gemeinsam auf dem Weg in die digitale Zukunft.
Neben der Entwicklung der Programme und deren Optimierung, führst Du zusätzlich Wartungsarbeiten und Fehlerdiagnosen durch und unterstützt Deine Kollegen*innen im Technischen Service (Elektrotechnik) bei deren Aufgaben. In unserem Werk in Berlin produzieren und verpacken wir bis zu 120 Tonnen Schokoladensnacks, -tafeln und -riegel pro Tag auf einer Vielzahl von vollautomatischen und robotergesteuerten Maschinen und Anlagen.
Deine Aufgaben sind: Innerbetrieblicher Transport der Waren Auftragsabwicklung und Erstellen der Versandpapiere Wareneingang buchen und sachgerechte Lagerung der Ware Be- und Entladen von LKWs Kommissionierung und Verpackung Buchen von Wareneingängen und Warenausgängen in SAP Kontrolle des Wareneingangs Kommunikation mit Kunden per E-Mail oder Telefon Deine Anforderungen sind: Abgeschlossenen Ausbildung als Fachkraft für Lagerlogistik oder ähnliches Berufserfahrung im Lager und kaufmännisch Kenntnisse Staplerschein erforderlich Erfahrung im Bereich Auftragssteuerung/Leitstandstätigkeit SAP-Kenntnisse wünschenswert Berufserfahrung im Umgang mit Front- und Schubmaststapler von Vorteil Teamfähig, flexibel, zuverlässig und engagierte Arbeitsweise DAS ERWARTET DICH BEI ALL-JOBS: ✨Gehalt nach GVP-Tarif mit Branchenextras, Schichtzulagen und individuellen Bonuszahlungen Cash fürs Chillen: Urlaubs- und Weihnachtsgeld on top Freiheit im Job: Unbefristeter Vertrag und bis zu 30 Tage Urlaub Dein Konto, dein Rhythmus: Individuelle Vorschuss- und Abschlagszahlungen Full-Service-Style: Betreuung vom Bewerbungsgespräch bis zum VIP-Start Cash-Bonus für Connections: 500 Euro Prämie für jede Empfehlung (Mitarbeiter-werben-Mitarbeiter) Haben wir dein Interesse geweckt?
Creation of documentation for certification of rotor blades Aligning assumptions and decisions with other stakeholders, such as manufacturing, service, and logistics YOUR PROFILE: Engineering degree, e.g. Mechanical, Aerospace, Civil or similar Master in Composites, Finite elements Working proficiency level in English.
Creation of documentation for certification of rotor blades Aligning assumptions and decisions with other stakeholders, such as manufacturing, service, and logistics YOUR PROFILE: Engineering degree, e.g. Mechanical, Aerospace, Civil or similar Master in Composites, Finite elements Working proficiency level in English.
Werden auch Sie Teil der All-Jobs Personalservice GmbH und unterstützen Sie unseren renommierten Kunden im Raum Schwäbisch Hall als Elektroniker im internationalen Service (m/w/d).
Supporting the HR team in its day-to-day business, in particular working closely with HR business partners across all relevant processes Independently handling all matters relating to our students: from coordinating interviews and onboarding and offboarding to supporting programs and initiatives Preparing a wide range of HR documents, including contracts, certificates, qualified job references, and documents for works council hearings Maintaining and updating our HR systems and databases, including creating overviews and ensuring careful documentation A completed commercial apprenticeship or comparable qualification Initial experience in a similar position is an advantage Confident use of the MS Office package A well-organized, flexible, and reliable personality who understands service orientation as a matter of course Enjoy working independently and have a strong hands-on mentality Interest in working with people from different cultural backgrounds and strong intercultural skills Very good communication skills in German and English 30 days leave per year A highly motivated team and an open way of communication A very renowned company Dynamic and innovative market environment Ihr Kontakt Ansprechpartner Annika Chrysant Referenznummer 862917/1 Kontakt aufnehmen E-Mail: annika.chrysant@hays.de Anstellungsart Anstellung bei der Hays Professional Solutions GmbH
Stellenbeschreibung Are you ready to be part of a program that’s organized into several major teams, such as Template, Rollouts, OCM (Organizational Change Management), AMS (Application Management Services), and more? Quality Management is set to play a key role in driving the overall success of the program. If you’re passionate about ensuring top-notch quality at every stage and making continuous improvements, this is your chance to join us and make a real impact!
Stellenbeschreibung Are you ready to be part of a program that’s organized into several major teams, such as Template, Rollouts, OCM (Organizational Change Management), AMS (Application Management Services), and more? Quality Management is set to play a key role in driving the overall success of the program. If you’re passionate about ensuring top-notch quality at every stage and making continuous improvements, this is your chance to join us and make a real impact!
Very high attention to detail Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal. Ability to maintain professionalism at all times and be an ambassador of the team.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you. Develop a detailed rollout plan at local level including all activities required for successful rollout implementation and in line with overall S4E rollout project planPlan and monitor project budget at Rollout level, providing financial reports, together with Business Oversee the rollout of specific End-to-End processes and manage end-to-end localization requirements implementation, together with Business Cluster ManagerPlan project phases, including specific work packages, and coordinate the project plan with Team Leads, Business Core Team Members, Template SPOCs, SAP Template Organization, and all related stakeholdersCover all usual project management disciplines, including managing the project schedule, detailed work plan, risks, issues, budget, cost, testing, and cutoverEnsure the alignment of the IT infrastructure setup and manage design approvals in compliance with our S/4 HANA guidelinesContract and coordinate with external partners and consultants to support project activitiesEnsure adherence to PM@Siemens Energy IT project methodology ( including fulfilling Quality Gate requirements and repotting the project status and progress at regular intervalsPrepare and moderate Steering Committee meetings, ensuring all decisions are documented and actionableTrack project progress against milestones and deliverables and provide regular update reports to Rollout Management and stakeholders organization, ensuring alignment with operational and strategic goalsLead and coordinate the rollout teams to enable a smooth and successful transition to the new S4E template Experienced IT Project ManagerStrong background in SAP S/4, SAP Rollout managementPM with experience in SAP ProjectsWorking on Agile project with user stories and JiraHas worked in global organizations with cross functional teams looking to harmonize processesSeveral full-cycle projects as IT Project ManagerBackground in complex projects (with complex governance structure as well as many stakeholders with different targets)Excellent English language skills are mandatory.
You design, plan, and implement infrastructure technology solutions and ensure their sustainable integration into the existing architecture.You are responsible for managing and continuously developing the existing IT services and contribute your expertise in an advisory capacity to other internal IT units. In addition, you evaluate alternative technologies and identify optimization potential in order to align architectural decisions with the company’s strategic objectives.You develop and maintain the company-wide Asset Classification Methodology (CIAA) and ensure its consistent application while taking security and compliance requirements into account.
Über uns Die OPITZ CONSULTING Deutschland GmbH ist ein führender Partner der Digitalisierung. Als Digitale Service Manufaktur beraten wir und entwickeln Software mit über 400 Kolleginnen und Kollegen. Unsere Kunden: vom Mittelstand bis zum DAX-Konzern, von der Kommune über das Land, bis zum Bund – gemeinsam auf dem Weg in die digitale Zukunft.
Über uns Die OPITZ CONSULTING Deutschland GmbH ist ein führender Partner der Digitalisierung. Als Digitale Service Manufaktur beraten wir und entwickeln Software mit über 400 Kolleginnen und Kollegen. Unsere Kunden: vom Mittelstand bis zum DAX-Konzern – gemeinsam auf dem Weg in die digitale Zukunft.
Über uns Die OPITZ CONSULTING Deutschland GmbH ist ein führender Partner der Digitalisierung. Als Digitale Service Manufaktur beraten wir und entwickeln Software mit über 400 Kolleginnen und Kollegen. Unsere Kunden: vom Mittelstand bis zum DAX-Konzern – gemeinsam auf dem Weg in die digitale Zukunft.
Über uns Die OPITZ CONSULTING Deutschland GmbH ist ein führender Partner der Digitalisierung. Als Digitale Service Manufaktur beraten wir und entwickeln Software mit über 400 Kolleginnen und Kollegen. Unsere Kunden: vom Mittelstand bis zum DAX-Konzern – gemeinsam auf dem Weg in die digitale Zukunft.
Über uns Die OPITZ CONSULTING Deutschland GmbH ist ein führender Partner der Digitalisierung. Als Digitale Service Manufaktur beraten wir und entwickeln Software mit über 400 Kolleginnen und Kollegen. Unsere Kunden: vom Mittelstand bis zum DAX-Konzern – gemeinsam auf dem Weg in die digitale Zukunft.
Über uns Die OPITZ CONSULTING Deutschland GmbH ist ein führender Partner der Digitalisierung. Als Digitale Service Manufaktur beraten wir und entwickeln Software mit über 400 Kolleginnen und Kollegen. Unsere Kunden: vom Mittelstand bis zum DAX-Konzern – gemeinsam auf dem Weg in die digitale Zukunft.
Über uns Die OPITZ CONSULTING Deutschland GmbH ist ein führender Partner der Digitalisierung. Als Digitale Service Manufaktur beraten wir und entwickeln Software mit über 400 Kolleginnen und Kollegen. Unsere Kunden: vom Mittelstand bis zum DAX-Konzern – gemeinsam auf dem Weg in die digitale Zukunft.
Mit unserer Personalzeiterfassungs-Software unterstützen wir Organisationen auf dem Weg zu automatisierter Verarbeitung der Arbeitszeiten und somit zu digitalisierten automatisierten Services. Mittels Self-Services schaffen wir Möglichkeiten für unsere Ansprechparter:innen aus Mitarbeitenden, Führungskräften und Personaler:innen jeweils im Rahmen Ihrer Berechtigungen eigenverantwortlich zu arbeiten.
YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process) Review client financials and regularly meets with senior executives to understand their longer-term strategies.
We support you and our customers in all areas of structural and civil engineering, facility management, large-scale industrial construction, technical building equipment and real estate management. As a national and international personnel services provider, we can offer you both short-term projects and long-term opportunities in your local area, nationwide and around the world – all free of charge to you.
Strong support for all launch activitiesOn site analysis for electrical failures and software failuresPerform joint pre-analysis and pre-rejection of parts at customer locations and support activities to reduce part returns and related costsCoordinate the transfer of return parts from related customer location(s)/warranty center(s) to the appropriate production location and, if applicable, register complained parts in the related systemPropose and implement containment actions and corrective measures, trace affected products, notify impacted customers, analyze lessons learned and preventive actionsCoordinate and control sorting, rework and reflash actions - where necessary with support from third-party service providers - in alignment with the customer and the involved Business Units to minimize production disruptions and reduce costsManage and coordinate if applicable to a Customer Service Engineer Team across multiple customer locations within an assigned regionSupport product changes, customer plant trial runs, and safe launch activities at customer facilitiesPerform and coordinate reflash activities at customer plant Quality-Project-ExperienceExperience in Customer Relationship ManagementLanguage: German and Englisch required, Portuguese an advantageExperienced in SW and electrical analysis tools (CANoe, OBD tools etc.)