Als integraler Bestandteil unseres Teams gestaltest und entwickelst du innovative Backend-Services auf Basis von Kotlin mit Spring Boot und Ktor, wobei du stets ganzheitlich über den gesamten Stack hinweg denkst Mit deinem Know-how gestaltest und implementierst du robuste Schnittstellen (REST/APIs) und modellierst sowie optimierst unsere Datenbanken (PostgreSQL, idealerweise auch Neo4j) Du bist maßgeblich an der Entwicklung, dem Deployment und dem Betrieb unserer Anwendungen in einer modernen Cloud-nativen Umgebung (AWS, Kubernetes) beteiligt Du erstellst und pflegst eigenständig automatisierte Tests, unterstützt unsere CI/CD-Pipelines und arbeitest eng mit Product Ownern und anderen Entwicklungsteams zusammen, um die besten Lösungen zu finden Deine Expertise ist gefragt bei der Fehleranalyse, dem Bugfixing und der kontinuierlichen Verbesserung unserer bestehenden Komponenten, optional bringst du dich auch in die Umsetzung und Pflege von Frontend-Komponenten mit React ein Du verfügst über ein erfolgreich abgeschlossenes Studium der Informatik, Wirtschaftsinformatik oder eine vergleichbare Qualifikation und bringst fundierte praktische Erfahrung in der Backend-Entwicklung mit Kotlin, Spring Boot und Ktor mit Der sichere Umgang mit Datenbanken wie PostgreSQL und idealerweise auch Neo4j ist für dich selbstverständlich und du bewegst dich souverän in der Cloud-nativen Welt, mit fundierter Erfahrung in Kubernetes, AWS, GitHub Actions und Terraform Idealerweise hast du bereits Berührungspunkte mit React oder die Motivation, dich in Frontend-Themen einzuarbeiten.
Zu Ihren Aufgaben gehören: Architektur & Technische Konzeption Erstellung technischer Konzepte für neue Anwendungen, Services und Integrationen Entwurf wartbarer, skalierbarer und sicherer Softwarearchitekturen Bewertung und Auswahl geeigneter Technologien und Patterns Definition von Architekturprinzipien und Entwicklungsstandards Durchführung von Architektur-Reviews und technischen Abstimmungen Softwareentwicklung (.NET / C#) Entwicklung von Anwendungen, Services und APIs mit C# und .NET Umsetzung cloudnativer Architekturen mit Azure Functions Entwicklung ereignisbasierter und asynchroner Systeme Umsetzung von Clean Code, SOLID, Testbarkeit und Wartbarkeit Refactoring bestehender Systeme zur Erhöhung der technischen Qualität Power Platform & Integration Entwicklung und Erweiterung von Lösungen mit auf der Power Platform (gerne auch PowerBi) Integration von Lösungen in Microsoft 365 mit Azure-Services und .NET-Backends (SharePoint Online, Teams, Exchange, Graph API) Entwicklung von Custom Connectors Automatisierung fachlicher Prozesse Systemintegration & Schnittstellen Design und Implementierung von REST-APIs Integration interner und externer Systeme Umsetzung robuster Fehler-, Retry- und Fallback-Konzepte Sicherstellung von Datenkonsistenz und Nachvollziehbarkeit Qualität, Sicherheit & Betrieb Umsetzung von Logging-, Monitoring- und Tracing-Konzepten Absicherung der Anwendungen (AuthN/AuthZ, Secrets, Key Vault, Managed Identities) Performance- und Stabilitätsoptimierung Aufbau und Pflege automatisierter Tests (Unit, Integration) Unterstützung von CI/CD- und DevOps-Prozessen Zusammenarbeit & Kommunikation Enge Zusammenarbeit mit Product Ownern zur fachlich-technischen Ausarbeitung von Anforderungen Beratung der Fachbereiche zu technischen Möglichkeiten und Grenzen Unterstützung des Testmanagements bei der Qualitätssicherung Erstellung technischer Dokumentationen, Architekturbeschreibungen und Entscheidungsvorlagen Wissenstransfer innerhalb des Teams Ihr Profil Mehrjährige Berufserfahrung in der professionellen Softwareentwicklung mit C# und .NET Fundierte Erfahrung mit Microsoft Azure, insbesondere Azure Functions, App Services, Storage, Service Bus / Event Grid (von Vorteil) Erfahrung mit der Microsoft Power Platform und sehr gute Kenntnisse in API-Design, REST, JSON, Authentifizierungskonzepten Strukturierte, analytische Arbeitsweise sowie die Fähigkeit, komplexe Zusammenhänge verständlich zu kommunizieren Erfahrung in der Erstellung technischer Konzepte und Architekturdokumentationen und ein routinierter Umgang mit agilen Vorgehensmodellen (Scrum, Kanban) Verhandlungssichere Deutschkenntnisse in Wort und Schrift runden Ihr Profil ab Sie erfüllen nicht alle Anforderungen, aber unsere Stelle gefällt Ihnen?
Global brands such as Manchester United, Deichmann, Fielmann, s.Oliver, FC Bayern, and Marc O’Polo trust SCAYLE to innovate and grow their businesses. Within SCAYLE, our Seller Center team builds powerful self-service functionality for merchants, unlocking marketplace growth potential for our clients. Designed to scale to tens of thousands of merchants, the Seller Center currently manages assortments ranging from 100 to 4,000 products – and growing.
By thinking differently Zeelandia finds inventive ways to create bakery success with products and services tailored to local tastes and needs. To grow the business and to help Zeelandia’s customers to grow their business, the Marketing and R&D teams of the Zeelandia Group are working closely together in one department.
Mercedes-Benz Connectivity Services GmbH sucht in eine/n Product Manager (w/m/d) Fleet-/Partner API & EU Data Act (ID-Nummer: 13727057)
Develop and execute strategies to enhance advocacy and engagement among key eye-care providers, ensuring alignment with overall brand and commercial objectivesDesign and implement training approaches that enable local SSCs to identify, recruit, and cultivate strong relationships with KOLs within their regionsBuild and sustain robust relationships with the ophthalmic medical community- including academic institutions and specialized physicians-using a scientific, needs-based approach to deliver targeted solutionsConduct an annual needs assessment for KOL activities and create regional execution plans in collaboration with key internal stakeholders; provide leadership with ongoing progress updates on the impact of regional KOL initiativesContribute to the development of advanced communication programs to ensure KOLs receive timely updates on company developments, products, and clinical dataOversee and maintain the regional KOL database to ensure accuracy, completeness, and effective engagement tracking through honoraria; annually update contracted HCP biographies and publications, ensuring all documentation remains current; deliver periodic utilization and budget reports to the Global KOL DirectorAct as the primary liaison with the legal department to develop and manage KOL contracts and service agreements in full compliance with regulatory requirements; coordinate and process all onboarding documentationPlan, coordinate, and execute approved regional advisory boards in support of KOL Management and the Chief Medical OfficerRepresent the company at regional medical congresses and scientific meetings, supporting KOL strategy execution and identifying emerging key influencersServe as an internal expert on disease state and product knowledge, empowering internal and field teams to better understand clinical needs, strengthen KOL loyalty, and foster broader adoption within the ophthalmic communityCollaborate closely with internal teams-including Marketing, R&D, and Professional Education—to address cross-functional KOL needs and ensure smooth coordination of activities Solid direct experience working with Key Opinion Leaders, ideally within the ophthalmology sector Exceptional communication and interpersonal skills, with the ability to build trust-based relationships across diverse stakeholder groupsFull professional proficiency in English, both spoken and writtenStrong business acumen and a demonstrated ability to effectively manage timelines, processes, and procedural workflowsExperience with product launches, advisory boards, and post-approval studies is highly advantageousRelevant academic background required (e.g., life sciences, healthcare, business, or a related field) A very renowned companyOther Locations: Oberkochen/Jena/Berlin Ihr Kontakt Referenznummer 865508/1 Kontakt aufnehmen Telefon:+ 49 621 1788-4297 E-Mail: positionen@hays.de Anstellungsart Anstellung bei der Hays Professional Solutions GmbH
JT International Germany GmbH sucht in eine/n Technical Services Manager (m/f/d) (ID-Nummer: 13726081)
Develop and execute strategies to enhance advocacy and engagement among key eye-care providers, ensuring alignment with overall brand and commercial objectives Design and implement training approaches that enable local SSCs to identify, recruit, and cultivate strong relationships with KOLs within their regions Build and sustain robust relationships with the ophthalmic medical community- including academic institutions and specialized physicians-using a scientific, needs-based approach to deliver targeted solutions Conduct an annual needs assessment for KOL activities and create regional execution plans in collaboration with key internal stakeholders; provide leadership with ongoing progress updates on the impact of regional KOL initiatives Contribute to the development of advanced communication programs to ensure KOLs receive timely updates on company developments, products, and clinical data Oversee and maintain the regional KOL database to ensure accuracy, completeness, and effective engagement tracking through honoraria; annually update contracted HCP biographies and publications, ensuring all documentation remains current; deliver periodic utilization and budget reports to the Global KOL Director Act as the primary liaison with the legal department to develop and manage KOL contracts and service agreements in full compliance with regulatory requirements; coordinate and process all onboarding documentation Plan, coordinate, and execute approved regional advisory boards in support of KOL Management and the Chief Medical Officer Represent the company at regional medical congresses and scientific meetings, supporting KOL strategy execution and identifying emerging key influencers Serve as an internal expert on disease state and product knowledge, empowering internal and field teams to better understand clinical needs, strengthen KOL loyalty, and foster broader adoption within the ophthalmic community Collaborate closely with internal teams-including Marketing, R&D, and Professional Education—to address cross-functional KOL needs and ensure smooth coordination of activities Solid direct experience working with Key Opinion Leaders, ideally within the ophthalmology sector Exceptional communication and interpersonal skills, with the ability to build trust-based relationships across diverse stakeholder groups Full professional proficiency in English, both spoken and written Strong business acumen and a demonstrated ability to effectively manage timelines, processes, and procedural workflows Experience with product launches, advisory boards, and post-approval studies is highly advantageous Relevant academic background required (e.g., life sciences, healthcare, business, or a related field) A very renowned company Other Locations: Oberkochen/Jena/Berlin Ihr Kontakt Referenznummer 865508/1 Kontakt aufnehmen Telefon:+ 49 621 1788-4297 E-Mail: positionen@hays.de Anstellungsart Anstellung bei der Hays Professional Solutions GmbH
Your role The Customer Success Engineer provides tier-one troubleshooting support for Leybold products with all forms of communication and preparing customer quotes in SAP and C4C for various customers. Will also assist with new product and service options, support account managers, and ensure compliance with U.S. Commerce export regulations. Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.
Your role The Customer Success Engineer provides tier-one troubleshooting support for Leybold products with all forms of communication and preparing customer quotes in SAP and C4C for various customers. Will also assist with new product and service options, support account managers, and ensure compliance with U.S. Commerce export regulations. Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.
MySQL Python Google BigQuery Gitlab What you will do Conduct in-depth analyses on shop user behavior to uncover actionable insights Drive shop optimization and growth by providing analytical insights to Business and Product Owners and influencing product enhancements Shape the success metrics for our shop, developing and monitoring KPIs that directly impact millions of users’ shopping experiences Provide full-cycle A/B test analytical support to optimize shop performance Define tracking requirements and support QA of tracking implementations to ensure data accuracy and reliability Design and implement advanced dashboards, enabling self-service analytics across the organization Collaborate with multiple stakeholders across the organization to answer shop-related questions with analytical insights, supporting business decision-making Who you are Advanced proficiency in SQL for complex data analysis and querying large datasets Expertise in e-commerce KPIs and funnel analysis Solid understanding of web analytics and experience working with frontend tracking data (GA4 experience is a plus) Experience with data visualization tools (e.g., Looker Studio, Tableau, or similar) to create compelling dashboards and reports Advanced knowledge of A/B testing methodology and statistical analysis for experiment design and interpretation Strong understanding of customer segmentation and cohort analysis in the e-commerce context Proactive and self-driven, with the ability to work independently and drive projects from conception to completion Collaborative mindset, adept at working with cross-functional teams and building strong relationships with stakeholders Pragmatic approach to problem-solving, consistently delivering efficient, data-driven solutions.
We offer a unique opportunity to join a Belgian global company with a very international & collaborative culture that is transforming dynamically and that is committed to its future growth, service excellence and employee engagement. Next to a competitive salary and benefits package, we offer an impactful role and real growth opportunities.
Experience – 5 to 9 Years 5+ years of development experience with IBM FileNet and Datacap technologies. 5+ years of development experience with Java, J2EE, JSF, web services and JSON. 3+ years of development experience with IBM case manager. 2+ years of Application support experience with document management systems.
SUMMARY Would you like to be part of DHL IT Services? Our Unix Services team is looking for a new team member. You will provide 3rd level support for Unix/Veritas/Cloud infrastructure.
The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way.
Health & Wellbeing- Mental Health First Aiders, Employee Assistance Programme (LifeWorks, Babylon and UnMind), Private Medical Insurance with BUPA for you and your dependents, Income Protection, Life Assurance and Personal Accident Insurance. Company sick pay and medical leave, Occupational healthcare Service, 2 days paid leave for volunteering each year Money & Lifestyle –Pension – employer contributory scheme (6%), Share Incentive Plan, Leave Purchase Scheme, Cycle to Work scheme, Car Salary Exchange Scheme, Tech Purchase scheme.
Serve as a key resource and participating in strategic business development activities, including presentations to prospective clients, professional meetings, or other business development activities for IQVIA Strategic Drug Development Provide internal and external therapeutic and pharmaceutical development-related educational services in support of all branches of IQVIA business. Attend key scientific meetings/conferences and keeping abreast of relevant scientific publications to maintain awareness of current scientific developments and progress in drug development methodology.
Your Contribution Promotes and sells the complete pharmaceutical packaging (PP) product portfolio to dedicated international customers in the area responsibilityDefine sales strategy, projects, activities and create customer specific solutions with regards to products, services, conditions and problem solving.Develops and promotes sales growth & margins, aligns with key accounts, product management and marketing strategies / goalsActively analyzes and provides continuous updates about potentials to KAM, product management, marketing, customer service and production departments of product development, market trends, competitor information and new product opportunitiesVisits prospects and customers and provides regular updates and reports on customer/prospect visits and activities of dedicated local and international customersManage, maintain and update the customers’ file and system (CRM, Sales Database) according to established process and procedureWork closely with Customer Service to support him / her for Quotation, Account Receivables and Complaint handlingNegotiation of prices and payment conditions in coordination with the supplying unit or the KAM and give input in the global price negotiationsEstablishes the yearly budget and quarterly forecast for the dedicated local and international customers (per product group and supplying plant)Monitors budget achievement monthly and react accordingly if deviations occur.Assists with customer support for technical issues, audits, concerns, questions and acts as interface between customer, KAM and production siteGenerates customer contacts at various levels and functions (multi-channel selling)It is proactive as a team member and player to implement and reach departmental, plant and corporate objectivesProvides monthly summary reports about activities of domestic and international customers handled.Monthly competitor analysis as supporting data to take the right decision to retain or gain new market share or new customers.Monitoring quarterly Sales achievement to ensure yearly target achieved.Together with the Finance team, monitory Account Receivables on weekly basis to achieve the assigned target.Active participation in company activities that relate with customers, aside from the routine tasks.To ensure sales achievement assigned by company.To ensure customer satisfaction is reached by referring to global surver result.To ensure routine tasks, periodic tasks and variable tasks are well executed.The authority level follows the approval matrix guideline defined by global Schott Pharma.The authority level follows the approval matrix guideline defined by Schott Igar Glass.The authority level follows tasks and responsibilities given by direct superior accordance with the valid guideline.
The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way.
The HEOR Manager will work cross-functionally and across regions to develop and communicate compelling HEOR evidence supporting the value of Convatec’s products and services for reimbursement and healthcare payers across the product lifecycle. This is a remote role with some travel, up to 30% of the time and mostly within Europe and the U.S.
Education & Experience: Bachelor’s degree in Engineering or a related technical field preferred; relevant experience in technical roles or sales may substitute. Minimum five years working with technical products or services, ideally vacuum equipment. Skills & Knowledge: Customer-facing experience, strong communication skills, and the ability to understand and explain complex technical concepts.
You perform continuous business analysis of customers and competitors You create and conduct presentations and product trainings You present ORAFOL at trade fairs and actively participate in them Your Qualifications You have a business or technical degree You have relevant professional experience in sales of technical products You have a distinct technical understanding You are fluent in italian or spanish and english You have a car driver's license You bring along a willingness to travel up to 80% Courtesy, reliability, a high service mentality, willingness to serve, persuasiveness as well as a confident and friendly demeanor are a matter of course for you You have passionated and committed personality You possess a high degree of initiative and flexibility, as well as a strong ability to organize yourself in order to work optimally from your home office We want you to feel comfortable with us.
You perform continuous business analysis of customers and competitors You create and conduct presentations and product trainings You present ORAFOL at trade fairs and actively participate in them Your Qualifications You have a business or technical degree You have relevant professional experience in sales of technical products You have a distinct technical understanding You are fluent in italian or spanish and english You have a car driver's license You bring along a willingness to travel up to 80% Courtesy, reliability, a high service mentality, willingness to serve, persuasiveness as well as a confident and friendly demeanor are a matter of course for you You have passionated and committed personality You possess a high degree of initiative and flexibility, as well as a strong ability to organize yourself in order to work optimally from your home office We want you to feel comfortable with us.
Saint-Gobain Services Construction Products GmbH sucht in eine/n Gebietsleiter (m/w/d) DIY - Vertriebsregion Nord-West (PLZ: 21, 26-29, 30-34, 36-37, 44-49, 58-59) und Süd (PLZ: 01-02, 07-09, 80-87, 90-99) (ID-Nummer: 13723095)
Then join our team and help shape the future of AI-powered products and services at DKV Mobility! Your Mission As part of our AI platform team, you will: Work closely with AI Solution Architects, AI Engineers, and cross-functional technical teams to design, develop, and implement AI solutions across our products and services.Build and maintain a scalable, secure, and efficient infrastructure for our AI platform while continuously expanding your expertise in cloud services.Translate business requirements into functional AI solutions — guided by experienced colleagues in an agile development environment.Develop and maintain integrations between our AI platform (e.g., Conversational AI) and internal systems to support diverse business needs.Create demos and proof-of-concepts that showcase AI capabilities and promote AI adoption within the company.Act as a technical expert for our agentic AI platform, supporting other teams in leveraging AI and building their own solutions.
You perform continuous business analysis of customers and competitors You create and conduct presentations and product trainings You present ORAFOL at trade fairs and actively participate in them Your Qualifications You have a business or technical degree You have relevant professional experience in sales of technical products You have a distinct technical understanding You are fluent in English and a scandinavian language You have a car driver's license You bring along a willingness to travel 2-3 days/week Courtesy, reliability, a high service mentality, willingness to serve, persuasiveness as well as a confident and friendly demeanor are a matter of course for you You have passionated and committed personality You possess a high degree of initiative and flexibility, as well as a strong ability to organize yourself in order to work optimally from your home office We want you to feel comfortable with us.
You perform continuous business analysis of customers and competitors You create and conduct presentations and product trainings You present ORAFOL at trade fairs and actively participate in them Your Qualifications You have a business or technical degree You have relevant professional experience in sales of technical products You have a distinct technical understanding You are fluent in English and a scandinavian language You have a car driver's license You bring along a willingness to travel 2-3 days/week Courtesy, reliability, a high service mentality, willingness to serve, persuasiveness as well as a confident and friendly demeanor are a matter of course for you You have passionated and committed personality You possess a high degree of initiative and flexibility, as well as a strong ability to organize yourself in order to work optimally from your home office We want you to feel comfortable with us.
You perform continuous business analysis of customers and competitors You create and conduct presentations and product trainings You present ORAFOL at trade fairs and actively participate in them Your Qualifications You have a business or technical degree You have relevant professional experience in sales of technical products You have a distinct technical understanding You are fluent in English and a scandinavian language You have a car driver's license You bring along a willingness to travel 2-3 days/week Courtesy, reliability, a high service mentality, willingness to serve, persuasiveness as well as a confident and friendly demeanor are a matter of course for you You have passionated and committed personality You possess a high degree of initiative and flexibility, as well as a strong ability to organize yourself in order to work optimally from your home office We want you to feel comfortable with us.
You perform continuous business analysis of customers and competitors You create and conduct presentations and product trainings You present ORAFOL at trade fairs and actively participate in them Your Qualifications You have a business or technical degree You have relevant professional experience in sales of technical products You have a distinct technical understanding You are fluent in English and a scandinavian language You have a car driver's license You bring along a willingness to travel 2-3 days/week Courtesy, reliability, a high service mentality, willingness to serve, persuasiveness as well as a confident and friendly demeanor are a matter of course for you You have passionated and committed personality You possess a high degree of initiative and flexibility, as well as a strong ability to organize yourself in order to work optimally from your home office We want you to feel comfortable with us.
The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way.
Produktmanager IT Solution (m/w/d) in Meschede Meschede Veröffentlicht am 05.02.2026 Mit ca. 350 Mitarbeitern entwickelt, produziert und vertreibt HST als Technologieführer in der Wasserbranche Maschinen- und IT-Produkte weltweit. Mit IT, Maschinen und Service unterstützen wir das Recht auf sauberes Wasser. Als WasserRETTER sind wir uns unserer Verantwortung bewusst. Daher ist unser gesamtes Unternehmen geprägt von Dynamik und Unternehmergeist.
In this role, you will ensure high customer satisfaction, promote our full range of products and services, and contribute to achieving DKV’s commercial objectives through strategic portfolio development, cross‑selling, and up‑selling.
You will be based at Palsgaard head-quarter in Juelsminde, Denmark - the global center of excellence with state-of-the-art pilot plants. You are offered a central role in the world leading full-service emulsifier and stabilizer company with significant impact on future bakery and lipid products internationally. Palsgaard has a unique company culture affected by a long history and a tradition of emphasizing work-life-balance and a good working environment with attractive conditions of employment.
As a Compliance Engineer, you will be responsible for providing the Design, Production, Test, and Service departments with up-to-date guidance and support to ensure that our products comply with the latest relevant legislation. Join us today and be a key player in driving our success!
About the role: At DHL IT Services, we’re designing, building and running IT solutions globally, supporting our 550 000 colleagues and millions of our clients. Thousands or servers, apps, devices…all managed from our data centers.
Mein Arbeitgeber Wir suchen eine erfahrene Führungspersönlichkeit, die den Bereich CRM Services innerhalb eines modern strukturierten IT-Clusters leitet Die Rolle ist Teil einer internationalen Unternehmensgruppe im Handel und verantwortet zentrale IT-Produktlandschaften, die in mehreren europäischen Ländern eingesetzt werden Gesamtverantwortung für die Produktfamilie CRM Services (Customer Communication, Customer Data & GDPR, Customer Engagement, Customer Loyalty) Führung und Weiterentwicklung mehrerer Product Owner sowie indirekter IT-Teams (Business Analysts, Developer, Projektmanager, Architects) Steuerung der Produktstrategie und Priorisierung vielfältiger Anforderungen aus mehreren europäischen Ländern Enge Zusammenarbeit mit internationalen Stakeholdern sowie angrenzenden Produktfamilien (Digital Touchpoints, CRM Data & Insights) Sicherstellung einer skalierbaren, datenschutzkonformen CRM-Systemlandschaft Förderung einer modernen Produktkultur und Mentoring von Führungskräften Verantwortlich für Delivery-Qualität, Produkt-Roadmap und Governance Profunde Erfahrung als Chief Product Owner, Head of Product oder in vergleichbarer Rolle Nachweisbare Führungserfahrung - idealerweise mit Führung von Führungskräften Tiefes Verständnis von CRM-Technologien, Kundenprozessen und digitalen Marketing-Ökosystemen Erfahrung in komplexen IT-Organisationen oder internationalen Konzernen Vorteilhaft: Branchenkenntnisse im Handel / Retail Sehr gute Englischkenntnisse sowie sichere Kommunikation im internationalen Umfeld Bereitschaft zu gelegentlichen Dienstreisen Eine langfristige und abwechslungsreiche Tätigkeit in einem stabilen, verlässlichen Unternehmen mit starkem Teamzusammenhalt Umfassende Weiterbildungs- und Entwicklungsmöglichkeiten – inklusive 5 % der Arbeitszeit für selbstorganisierte Weiterbildung Attraktive Mitarbeiter-Vorteile, z.B.
In doing so, you will act as the central interface between product management, manufacturing, IT, and our electronics manufacturing customers.Training or studies in electronics, electrical engineering, or a comparable technical fieldExperience in electronics manufacturing (e.g., SMT, THT, testing processes, etc.) or related areas (product management, work preparation, production)Ideally, you will have knowledge in one of the following areas: software (Valor Process Preparation, Valor Bom Connector) or machines (e.g., ASM, Fuji, Juki, Panasonic, Mycronics, etc.)IT affinity and knowledge of Windows networks, TCP/IP, databases (SQL, PostgreSQL, MS SQL)Good communication skills and technical understanding in interaction with various departmentsBusiness fluent in written and spoken German and EnglishAs a service-oriented company, creativity and commitment on the part of our employees are particularly important. The intensive cooperation between management and employees creates a productive climate of trust.
Mein Arbeitgeber Wir suchen eine erfahrene Führungspersönlichkeit, die den Bereich CRM Services innerhalb eines modern strukturierten IT-Clusters leitetDie Rolle ist Teil einer internationalen Unternehmensgruppe im Handel und verantwortet zentrale IT-Produktlandschaften, die in mehreren europäischen Ländern eingesetzt werden Gesamtverantwortung für die Produktfamilie CRM Services (Customer Communication, Customer Data & GDPR, Customer Engagement, Customer Loyalty)Führung und Weiterentwicklung mehrerer Product Owner sowie indirekter IT-Teams (Business Analysts, Developer, Projektmanager, Architects)Steuerung der Produktstrategie und Priorisierung vielfältiger Anforderungen aus mehreren europäischen LändernEnge Zusammenarbeit mit internationalen Stakeholdern sowie angrenzenden Produktfamilien (Digital Touchpoints, CRM Data & Insights)Sicherstellung einer skalierbaren, datenschutzkonformen CRM-SystemlandschaftFörderung einer modernen Produktkultur und Mentoring von FührungskräftenVerantwortlich für Delivery-Qualität, Produkt-Roadmap und Governance Profunde Erfahrung als Chief Product Owner, Head of Product oder in vergleichbarer RolleNachweisbare Führungserfahrung - idealerweise mit Führung von FührungskräftenTiefes Verständnis von CRM-Technologien, Kundenprozessen und digitalen Marketing-ÖkosystemenErfahrung in komplexen IT-Organisationen oder internationalen KonzernenVorteilhaft: Branchenkenntnisse im Handel / RetailSehr gute Englischkenntnisse sowie sichere Kommunikation im internationalen UmfeldBereitschaft zu gelegentlichen Dienstreisen Eine langfristige und abwechslungsreiche Tätigkeit in einem stabilen, verlässlichen Unternehmen mit starkem TeamzusammenhaltUmfassende Weiterbildungs- und Entwicklungsmöglichkeiten – inklusive 5 % der Arbeitszeit für selbstorganisierte WeiterbildungAttraktive Mitarbeiter-Vorteile, z.B.
WHAT YOU WILL DO •Role involves both Architecting, implementation planning and executing with some measure of hands-on work •Set up Enterprise monitoring framework and governance •Research on emerging related technologies in support of increased cost effectiveness and flexibility •Product selection inclusive of PoC & RFI/RFP support •Providing strategic directions for standardizing of monitoring landscape and efficient use of resources for proactive application and infrastructure monitoring •Establish and leverage key strategic vendor relationships •Develop and maintain build standards of related services •Design and implement automation initiatives to optimize the current state •Form and lead global virtual teams creating functional touch points with both architecture and operation teams enabling the on-boarding of new product/technologies to improve infrastructure supporting the global strategy •Deliver complex Infrastructure Projects Implementation •Infrastructure Problem Management - provide 3rd level problem management support for relevant Tools and Monitoring services Products you need to be familiar with •Microfocus OML •Splunk •Dynatrace •SCOM •Topaz •IQSonar •Microfocus Sitescope •TeamQuest •IBM Tivoli WHAT YOU SHOULD HAVE •Degree in Computer Science, Information Systems or equivalent experience •Minimum 10 years of experience in IT or related field with a minimum of 5 of those years focusing on enterprise Tools and Monitoring •End-to-end product lifecycle management from strategic planning to tactical activities •Good knowledge of Operating Systems, System Management, Hardware, Big Data, Automation tools and virtualization technologies, interoperation of all these technologies as applicable •Demonstrated skill in critical thinking and problem-solving methods •Demonstrable experience designing highly available, highly scalable production systems •Exposure to Multi cloud infrastructure •Vision for information delivery and management and driving execution of the roadmap, including enterprise data architecture, big data, analytics and data management.
Leads a proposal team in the preparation of quotations/proposals for packaging systems including equipment and/or services utilizing KHS’ quoting processes, procedures and tools; ensuring the response is compliant and all customer requirements have been met; processes project orders Oversees order confirmation and risk review; gathers technical information that is missing from the RFQ and incorporates into the quotation; serves as quotation guardian for product specialty; follows ISO procedures for sales activity.
Leads a proposal team in the preparation of quotations/proposals for packaging systems including equipment and/or services utilizing KHS’ quoting processes, procedures and tools; ensuring the response is compliant and all customer requirements have been met; processes project orders Oversees order confirmation and risk review; gathers technical information that is missing from the RFQ and incorporates into the quotation; serves as quotation guardian for product specialty; follows ISO procedures for sales activity.
You will Engage in face-to-face and remote sales to new customers, as well as cross/up/repeat sales to existing customers. Assess customer needs and suggest appropriate products, services, and/or solutions. Deliver sales pressentations and conduct product demonstrations. Develop medium to long-term sales plans and prepare strategies to protect, grow, and diversify relationships with your targeted customers.Ensure successful implementation of sales strategies by leveraging your technical expertise and understanding of customer needs.To succeed, you will need We encourage you to apply even if you don't meet every single requirement.
ABOUT THE ROLE: At DHL IT Services, we’re designing, building and running IT solutions globally, supporting our 550 000 colleagues and millions of our clients. Thousands or servers, apps, devices…all managed from our data centers.
In this role, you are responsible for the ongoing development of our payment solutions in close collaboration with external service providers, internal stakeholders, and in alignment with management.You coordinate technical providers, in particular our processing service provider as well as connected systems and additional partners.
Strong support for all launch activities On site analysis for electrical failures and software failures Perform joint pre-analysis and pre-rejection of parts at customer locations and support activities to reduce part returns and related costs Coordinate the transfer of return parts from related customer location(s)/warranty center(s) to the appropriate production location and, if applicable, register complained parts in the related system Propose and implement containment actions and corrective measures, trace affected products, notify impacted customers, analyze lessons learned and preventive actions Coordinate and control sorting, rework and reflash actions - where necessary with support from third-party service providers - in alignment with the customer and the involved Business Units to minimize production disruptions and reduce costs Manage and coordinate if applicable to a Customer Service Engineer Team across multiple customer locations within an assigned region Support product changes, customer plant trial runs, and safe launch activities at customer facilities Perform and coordinate reflash activities at customer plant Quality-Project-Experience Experience in Customer Relationship Management Language: German and Englisch required, Portuguese an advantage Experienced in SW and electrical analysis tools (CANoe, OBD tools etc.)
Strong support for all launch activitiesOn site analysis for electrical failures and software failuresPerform joint pre-analysis and pre-rejection of parts at customer locations and support activities to reduce part returns and related costsCoordinate the transfer of return parts from related customer location(s)/warranty center(s) to the appropriate production location and, if applicable, register complained parts in the related systemPropose and implement containment actions and corrective measures, trace affected products, notify impacted customers, analyze lessons learned and preventive actionsCoordinate and control sorting, rework and reflash actions - where necessary with support from third-party service providers - in alignment with the customer and the involved Business Units to minimize production disruptions and reduce costsManage and coordinate if applicable to a Customer Service Engineer Team across multiple customer locations within an assigned regionSupport product changes, customer plant trial runs, and safe launch activities at customer facilitiesPerform and coordinate reflash activities at customer plant Quality-Project-ExperienceExperience in Customer Relationship ManagementLanguage: German and Englisch required, Portuguese an advantageExperienced in SW and electrical analysis tools (CANoe, OBD tools etc.)
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
In this position you will work with applications engineers, product engineers and account managers to design and offer Leybold service and solutions that helps clients supercharge their process efficiencies. This position acts as the service sales liaison between the Leybold factory and the client with the intent to teach companies how to maximize the life cycle of their equipment through means of the VTS Service Ladder.
About us Your Contribution Develop and progress into a technical expert for specialty vials and ready-to-use [RTU] vials, supporting growth with our innovative productsCollaborate within a global, cross-functional team (sales, product management, quality, pharma services)Design and execute targeted roadshows with market intelligence, sales, and marketing in biotech hubs across the United States Act as a technical expert to introduce high-value products to the biotech sectorIdentify and acquire new customers; support cross-selling of high-value products to established accountsUnderstand the drug formulation for clients, along with their challenges, while providing technical solutionsFollowing all Company policies, procedures, along with Code of Conduct and safety guidelines Your Profile Bachelor’s Degree in natural science (Chemistry, Physics, Biology, Pharmacy, Biotechnology) or EngineeringAt least 3 years of experience in business development or related roles in a B2B environment within an international organizationExperience in pharmaceutical packaging, medical devices, or biotechnology, strongly preferredProven project management, analytical, and conceptual skillsFluent in English (additional languages are a plus)Willingness to travel up to 60%Strong analytical skillsDemonstrated project management skill, along with conceptual skillsWell-organized and highly motivated Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance Other supplemental benefits available upon election Please feel free to contact us You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future.
Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.