With a modern BPM solution we are improving our digital customer experience that gives access to our broad service portfolio. The CoD team consists of automation process analysts, automation designers for RPA & cognitive services as well as cognitive and service management experts to provide a complete package for digitization initiatives and running digital operations.
Our partners are well-known energy companies such as JET, AVIA, Shell, Oil! HEM and vehicle service providers such as Mr. Wash, ImoWash, Bosch Car Service and TRAVIS. Together with your team, you will develop country strategies and derive goals and measures from them.
Participate in tenders, including preparation, submission, and follow-up. Support office-based (customer service) teams with customer security requests, complaints, or payment questions. Ensure accurate internal reporting through CRM systems.
As part of our team, you will take on the following responsibilities: You manage, monitor and continuously develop service and performance relationships with external partners and service providers in a cloud environment.You gather, assess and translate business requirements from internal departments into sustainable and scalable cloud services.You continuously optimize existing services and service level agreements, balancing quality, performance and cost efficiency.You support the definition, sourcing and implementation of new service offerings and actively contribute to the selection of suitable service providers.You evaluate new technologies and alternative solutions and provide well‑founded recommendations to meet current and future business requirements.You plan, coordinate and deliver IT and cloud projects end‑to‑end, from conception and implementation through testing, rollout and transition into operations.You perform economic evaluations of cloud and infrastructure costs and actively drive cost optimization initiatives in line with FinOps principles.You design and implement measures to increase efficiency, for example through automation and the use of AI‑based solutions.
Become part of our diverse, dedicated and unique team! What you can expect DKV Euro Service B.V., based in Noordwijkerhout, offers complete mobility solutions for the business market in the Netherlands, Belgium, and Luxembourg.
What makes you stand out You hold a degree in business, engineering or a related field, or an equivalent qualification.You bring several years of experience in analysing, designing and optimising digital service and end‑to‑end processes, and have successfully implemented these in projects.You work confidently with methods such as Lean, Six Sigma or comparable approaches and ideally have experience in process modelling, particularly BPMN 2.0.Your way of working is structured, analytical and solution‑oriented, with a strong focus on user‑ and service‑centric digital processes.You stand out through strong communication and facilitation skills, confident stakeholder management, and enjoy working both independently and as part of a team.You are familiar with contributing to strategic initiatives aimed at further developing digital service processes.Fluent German skills, combined with very good English skills, complete your profile.
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
You have very strong analytical and communication skills and demonstrate a service‑oriented, self‑driven way of working within project teams.Fluent German and good English skills complete your profile. We are looking forward to your application and to applicants who enrich our diverse culture!
You are experienced with analytics tools and testing tools and have know‑how in personalization and journey design. You bring service design experience across system and app boundaries and are familiar with product data structures. You have excellent language skills in German and English.
Customer Service Representative (gn) - Location: Noordwijkerhout NL Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
To support this, the Facilities & Maintenance Manager will take responsibility for the full range of site services across the Belfast campus, including but not limited to site security, cleaning, waste management, landscape maintenance, pest control, office and plant relocations, building services maintenance, and asset/equipment upkeep.
In this role, you will ensure high customer satisfaction, promote our full range of products and services, and contribute to achieving DKV’s commercial objectives through strategic portfolio development, cross‑selling, and up‑selling.
What makes you stand out You possess strong expertise in analytical and dimensional data modeling (e.g., hybrid models, conceptual data models, conformed dimensions) and think in terms of long‑lasting, stable data products.You have extensive experience with Azure Data Services (ADLS, Azure Data Factory / Synapse Pipelines, Azure Databricks), Snowflake, and dbt as your central transformation tool.You master SQL at an expert level and use Python confidently for data processes, transformations, automations, and quality checks.You bring experience in dbt governance — including modularization, testing strategies, versioning, documentation, and clean‑architecture approaches.You think in architectural terms, communicate precisely, enforce standards without creating blockers, and ensure the long‑term maintainability, performance, and scalability of the entire data model.You speak business‑fluent English (C1) and good German; experience with Kafka or event‑streaming architectures is a plus.
With a modern BPM solution we are improving our digital customer experience that gives access to our broad service portfolio. The CoD team consists of automation process analysts, automation designers for RPA & cognitive services as well as cognitive and service management experts to provide a complete package for digitization initiatives and running digital operations.
With a modern BPM solution we are improving our digital customer experience that gives access to our broad service portfolio. The CoD team consists of automation process analysts, automation designers for RPA & cognitive services as well as cognitive and service management experts to provide a complete package for digitization initiatives and running digital operations.
After successful completion of the training program, you will be responsible for: Prospecting, hunting, winning and retaining new customers for DHL Global Forwarding within assigned region. Assessing customer needs, and match these with DHL's services to acquire new business.Upselling additional services to the existing client base to increase volume and sales revenue.Meeting and exceeding all sales goals as directed by the Sales and Marketing organization.Using a strategic sales planner to optimize time and territory management.Providing services information and following up on quotes to close business.
After successful completion of the training program, you will be responsible for: Prospecting, hunting, winning and retaining new customers for DHL Global Forwarding within assigned region. Assessing customer needs, and match these with DHL's services to acquire new business.Upselling additional services to the existing client base to increase volume and sales revenue.Meeting and exceeding all sales goals as directed by the Sales and Marketing organization.Using a strategic sales planner to optimize time and territory management.Providing services information and following up on quotes to close business.
After successful completion of the training program, you will be responsible for: Prospecting, hunting, winning and retaining new customers for DHL Global Forwarding within assigned region. Assessing customer needs, and match these with DHL's services to acquire new business.Upselling additional services to the existing client base to increase volume and sales revenue.Meeting and exceeding all sales goals as directed by the Sales and Marketing organization.Using a strategic sales planner to optimize time and territory management.Providing services information and following up on quotes to close business.
After successful completion of the training program, you will be responsible for: Prospecting, hunting, winning and retaining new customers for DHL Global Forwarding within assigned region. Assessing customer needs, and match these with DHL's services to acquire new business.Upselling additional services to the existing client base to increase volume and sales revenue.Meeting and exceeding all sales goals as directed by the Sales and Marketing organization.Using a strategic sales planner to optimize time and territory management.Providing services information and following up on quotes to close business.
After successful completion of the training program, you will be responsible for: Prospecting, hunting, winning and retaining new customers for DHL Global Forwarding within assigned region. Assessing customer needs, and match these with DHL's services to acquire new business.Upselling additional services to the existing client base to increase volume and sales revenue.Meeting and exceeding all sales goals as directed by the Sales and Marketing organization.Using a strategic sales planner to optimize time and territory management.Providing services information and following up on quotes to close business.
After successful completion of the training program, you will be responsible for: Prospecting, hunting, winning and retaining new customers for DHL Global Forwarding within assigned region. Assessing customer needs, and match these with DHL's services to acquire new business.Upselling additional services to the existing client base to increase volume and sales revenue.Meeting and exceeding all sales goals as directed by the Sales and Marketing organization.Using a strategic sales planner to optimize time and territory management.Providing services information and following up on quotes to close business.
After successful completion of the training program, you will be responsible for: Prospecting, hunting, winning and retaining new customers for DHL Global Forwarding within assigned region. Assessing customer needs, and match these with DHL's services to acquire new business.Upselling additional services to the existing client base to increase volume and sales revenue.Meeting and exceeding all sales goals as directed by the Sales and Marketing organization.Using a strategic sales planner to optimize time and territory management.Providing services information and following up on quotes to close business.
After successful completion of the training program, you will be responsible for: Prospecting, hunting, winning and retaining new customers for DHL Global Forwarding within assigned region. Assessing customer needs, and match these with DHL's services to acquire new business.Upselling additional services to the existing client base to increase volume and sales revenue.Meeting and exceeding all sales goals as directed by the Sales and Marketing organization.Using a strategic sales planner to optimize time and territory management.Providing services information and following up on quotes to close business.
After successful completion of the training program, you will be responsible for: Prospecting, hunting, winning and retaining new customers for DHL Global Forwarding within assigned region. Assessing customer needs, and match these with DHL's services to acquire new business.Upselling additional services to the existing client base to increase volume and sales revenue.Meeting and exceeding all sales goals as directed by the Sales and Marketing organization.Using a strategic sales planner to optimize time and territory management.Providing services information and following up on quotes to close business.
After successful completion of the training program, you will be responsible for: Prospecting, hunting, winning and retaining new customers for DHL Global Forwarding within assigned region. Assessing customer needs, and match these with DHL's services to acquire new business.Upselling additional services to the existing client base to increase volume and sales revenue.Meeting and exceeding all sales goals as directed by the Sales and Marketing organization.Using a strategic sales planner to optimize time and territory management.Providing services information and following up on quotes to close business.
As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project).
Furthermore, you will be involved in the planning and further development of new services and processes, for example by conducting research or preparing initial concept drafts.Another element of your role is the creation of profitability, revenue, and sales volume analyses for products within the eMobility portfolio.
What makes you stand out You have successfully completed a degree in (business) informatics, industrial engineering, business administration, or a comparable qualification.You already have several years of experience as a manager and extensive experience in managing complex project and program structures in IT development and restructuring.Additionally, you have gained significant experience in stakeholder management.Your profile is rounded off by broad and up-to-date knowledge in cloud and web services, as well as a strong understanding of the connections between business policy and technical development.You are characterized by a very structured way of working, great endurance, and goal-oriented thinking and acting, taking into account the strategic orientation of the company.Furthermore, you have strong strategic thinking and acting, especially regarding the development of the future IT organization as the backbone of business development.You possess excellent analytical thinking skills, pronounced solution orientation, high social competence, reliability and integrity, as well as conflict resolution skills.Your good presentation skills, especially at the management level, combined with above-average negotiation skills, strong motivational ability, and persuasiveness are among your strengths.Your fluent German language skills in both written and spoken form are complemented by fluent English language skills in both written and spoken form.
The post holder will coordinate both the nursing and sonography services and be a member of the Clinic Management Team to coordinate the activities of the functional areas of Clinical Services, with a particular focus on managing the team itself.