Then join our team and help shape the future of AI-powered products and services at DKV Mobility! Your Mission As part of our AI platform team, you will: Work closely with AI Solution Architects, AI Engineers, and cross-functional technical teams to design, develop, and implement AI solutions across our products and services.Build and maintain a scalable, secure, and efficient infrastructure for our AI platform while continuously expanding your expertise in cloud services.Translate business requirements into functional AI solutions — guided by experienced colleagues in an agile development environment.Develop and maintain integrations between our AI platform (e.g., Conversational AI) and internal systems to support diverse business needs.Create demos and proof-of-concepts that showcase AI capabilities and promote AI adoption within the company.Act as a technical expert for our agentic AI platform, supporting other teams in leveraging AI and building their own solutions.
The role also includes managing quality queries and reporting for all ten Integrated Care Boards (ICBs), ensuring compliance with contractual requirements and maintaining strong relationships with NHS Contract Managers and Commissioners. Working closely with satellite services, local NHS Consultants and internal teams—including the Patient Services Manager, Quality Manager, Finance Officer and General Manager—the position supports effective contract management, timely responses to patient enquiries and continuity of care across commissioned services.
We want to be the leading provider of sustainable products and services in our industry. Through our 2021 Green Pledge, we have committed to 1.) becoming a climate-positive company by 2023 and 2.) helping our customers reduce the carbon intensity of their fleet by 30% by 2030 compared to 2019.
As part of our team, you will take on the following responsibilities: You take on the control and monitoring of service relationships with external partners and service providers.You also support the specification, tendering, and procurement of new IT services as well as the selection of suitable service providers.In addition, you further develop existing services, SLAs, and KPIs and optimize them in terms of quality, compliance, and cost.You evaluate new technologies or solution approaches and provide recommendations for future business requirements.You conduct monitoring of the applications and services in use and ensure their stability.You also analyze incidents and ensure sustainable resolution within Second Level Support.Furthermore, you plan, coordinate, and oversee IT projects from implementation through testing to rollout, ensuring a smooth transition into operations.You further develop IAM processes such as identity lifecycle, role and authorization concepts, and recertifications, ensuring compliance requirements are met.
Career –Externally accredited training and development opportunities including support with professional qualifications, Service awards, LinkedIn learning, Learning & development programmes. Work Life Balance – 187.5 holiday hours, 9 customary holidays. Flexible start and finish times, lunchtime finish on Fridays, Enhanced maternity pay, Enhanced paternity pay, Bereavement leave.
As part of our team, you will take on the following responsibilities: You implement, administer, and monitor IT systems and services within hybrid infrastructures (on‑premises, multi‑cloud, and hybrid cloud environments), including IaaS, PaaS, and SaaS services as well as their integration and Infrastructure as Code, for example using Terraform, with a strong focus on cyber recovery.You analyze and resolve incidents in 2nd- and 3rd-level support, placing particular emphasis on cyber recovery scenarios.You continuously develop existing systems and services to improve performance, reduce costs, and minimize risks, including through the use of automation and AI.You ensure smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You manage and control external partners and service providers in close coordination with your manager and support market analyses for the selection and evaluation of hardware, software, and IT services.You contribute to the development of concepts and implement these concepts in solutions related to cyber recovery and business continuity.You support the planning, coordination, and execution of IT projects and business sub-projects during the implementation, testing, and rollout phases.You participate in advising business departments on projects and changes to IT services, systems, and applications, particularly with a focus on cyber recovery and continuity management.You create and maintain the necessary documentation for operations and support, especially for cyber recovery processes.You support the continuous analysis of process improvements as well as efficient interface and automation solutions, and evaluate and implement them.