Unternehmensprofil Unser Mandant ist einer der führenden unabhängigen Systemintegratoren und Managed Service Provider in Deutschland. Das 1980 gegründete Unternehmen entwickelt, implementiert und betreibt anspruchsvolle IT-Lösungen für die Data Center-, Enterprise- und Campus-Umgebungen seiner Kunden.
Ihre Aufgaben Fachliche und disziplinarische Leitung der Abteilung Technical Customer Support als Teil der Qualitätsabteilung inklusive Führung eines interdisziplinären Expertenteams.Gesamtverantwortung für das GMP‑konforme Reklamationsmanagement: fristgerechte Bearbeitung, fundierte Ursachenanalysen, Ableitung, Umsetzung und Wirksamkeitsprüfung nachhaltiger CAPA‑Massnahmen.Sicherstellung einer konsistenten, qualitätsrelevanten Kommunikation mit Kunden, internen Stakeholdern und externen Partnern im Rahmen von Reklamationen, und Audits.Analyse qualitativer Kundenbeanstandungen und Bewertung von Risiken und Auswirkungen auf Produktqualität, Patientensicherheit und Compliance in enger Zusammenarbeit mit Entwicklung, Produktion, Qualität, Logistik und Customer Service, unter Berücksichtigung technischer, regulatorischer und organisatorischer Aspekte.Vorbereitung, Durchführung und Nachbereitung von Kundenaudits, inklusive Erstellung und Nachverfolgung von CAPA‑Plänen sowie Folgekommunikation mit dem Kunden.Organisation und Begleitung qualitätsbezogener technischer Kundenbesuche, inklusive Präsentation des Standorts, der Prozesse und des Qualitätsmanagementsystems.
) • Erste Berufserfahrung in der Zustandsbewertung von Immobilien verschiedener Assetklassen wünschenswert • Kenntnisse im Umgang mit CAFM-Systemen von Vorteil • Erste Kenntnisse im Projektmanagement sowie eine ausgeprägte Beratungsaffinität wünschenswert • Ausgeprägte Sozialkompetenz, gute Umgangsformen, freundliches Auftreten und empathische Kommunikation • Hohe Einsatzbereitschaft sowie eine selbstständige, zuverlässige und strukturierte Arbeitsweise • Teamfähigkeit und Flexibilität Das ist uns sehr wichtig Wir haben einen sehr hohen Anspruch an unserem Service - insbesondere auch gegenüber unseren eigenen Mitarbeitern. Offenheit, Freundlichkeit und Geduld sollten daher zu Ihren Grundeigenschaften gehören.
For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals. You create, analyse and use KPIs and technical reports to steer and continuously improve operational qualityIn addition, you handle basic technical enquiries related to AC charging infrastructure, perform initial diagnostics, analyse error patterns and initiate appropriate corrective measures.
TK Aufzüge GmbH - Ein TK Elevator Unternehmen sucht in eine/n Elektriker / Techniker International Technical Service (m/w/d) (ID-Nummer: 13689143)
Bürklin GmbH & Co. KG sucht in eine/n Specialist Customer Service & Technical Support (m/w/d) (ID-Nummer: 13732680)
CLAAS Service and Parts GmbH sucht in eine/n Technical Support Engineer (m/w/d) Baler – Greenline (ID-Nummer: 13669163)
KG sucht in eine/n Director (m/w/d) Supply Management Technical Service (ID-Nummer: 13719124)
We support you and our customers in all areas of structural and civil engineering, facility management, large-scale industrial construction, technical building equipment and real estate management. As a national and international personnel services provider, we can offer you both short-term projects and long-term opportunities in your local area, nationwide and around the world – all free of charge to you.
We support you and our customers in all areas of structural and civil engineering, facility management, large-scale industrial construction, technical building equipment and real estate management. As a national and international personnel services provider, we can offer you both short-term projects and long-term opportunities in your local area, nationwide and around the world – all free of charge to you.
Communicates regularly with management and administration regarding the status of current project initiatives; Lobbies for and obtains peer and upper management support, guidance, and approvals as required to advance project initiatives Coordinates with appropriate project team groups such as, Customers, Sales, Finance, Product Management, Engineering, Purchasing, Manufacturing, Service, and Documentation to guide project and produce customer deliverables within specified time frames and budgets. Communicates internally and externally to keep all project participants informed about all aspects of the project; Mediates between project participants in cases of disputes to reach win-win outcomes whenever possible; Leads project meetings.
Communicates regularly with management and administration regarding the status of current project initiatives; Lobbies for and obtains peer and upper management support, guidance, and approvals as required to advance project initiatives Coordinates with appropriate project team groups such as, Customers, Sales, Finance, Product Management, Engineering, Purchasing, Manufacturing, Service, and Documentation to guide project and produce customer deliverables within specified time frames and budgets. Communicates internally and externally to keep all project participants informed about all aspects of the project; Mediates between project participants in cases of disputes to reach win-win outcomes whenever possible; Leads project meetings.
Service Manager - BENE At Leybold we pride ourselves on delivering first-class service to our clients. We are currently seeking a dynamic and dedicated Service Manager to join our team and drive our service delivery to new heights in the Belgium and Netherlands region.
Omexom is the VINCI Energies brand for energy infrastructures and, with currently around 25,000 employees, is continuously growing. Omexom’s services cover the entire spectrum of energy infrastructures: from generation, transmission, and conversion to the distribution of energy.
About us Your Contribution Develop and progress into a technical expert for specialty vials and ready-to-use [RTU] vials, supporting growth with our innovative productsCollaborate within a global, cross-functional team (sales, product management, quality, pharma services)Design and execute targeted roadshows with market intelligence, sales, and marketing in biotech hubs across the United States Act as a technical expert to introduce high-value products to the biotech sectorIdentify and acquire new customers; support cross-selling of high-value products to established accountsUnderstand the drug formulation for clients, along with their challenges, while providing technical solutionsFollowing all Company policies, procedures, along with Code of Conduct and safety guidelines Your Profile Bachelor’s Degree in natural science (Chemistry, Physics, Biology, Pharmacy, Biotechnology) or EngineeringAt least 3 years of experience in business development or related roles in a B2B environment within an international organizationExperience in pharmaceutical packaging, medical devices, or biotechnology, strongly preferredProven project management, analytical, and conceptual skillsFluent in English (additional languages are a plus)Willingness to travel up to 60%Strong analytical skillsDemonstrated project management skill, along with conceptual skillsWell-organized and highly motivated Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance Other supplemental benefits available upon election Please feel free to contact us You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off. #OneCompany: Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off. #OneCompany : Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
In-depth technical knowledge in UNIX scripting, UNIX command and awk programming WHAT IS THE PLUS POINT(S) Experience in openshift, cloud technology, splunk WHAT YOU WILL GET FROM US Great Team of IT Professionals with Global Working Exposure Meal Card and Flexible Benefits – Customized According to Individual Needs On-Going Professional and Technical Training and Certifications A Multicultural Environment in Modern Offices Choose Any Day for Your Vacation From Earned Public Holiday (Saturday and Ad Hoc) Smart Casual Everyday Global Internal Job Opportunities Available Within DPDHL Unlimited Outpatient Medical Home Office Possibilities DHL IT Services – About Us IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users; Runs more than 7700 servers;Supports more than 2000 global services and applications;Processes 9 million shipment information messages per day;200000 man days per year of development application.
We support you and our customers in all areas of structural and civil engineering, facility management, large-scale industrial construction, technical building equipment and real estate management. As a national and international personnel services provider, we can offer you both short-term projects and long-term opportunities in your local area, nationwide and around the world – all free of charge to you.
We support you and our customers in all areas of structural and civil engineering, facility management, large-scale industrial construction, technical building equipment and real estate management. As a national and international personnel services provider, we can offer you both short-term projects and long-term opportunities in your local area, nationwide and around the world – all free of charge to you.
The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way.
UNSER MANDANT Unser Kunde ist ein langjähriger Microsoft NAV/BC Partner und betreut als Full-Service Dienstleister seit 25 Jahren mittelständische Unternehmen in ihren betriebswirtschaftlichen Abläufen, Digitalisierung und Automatisierung.
Abgerundet mit unserem Operational Service leisten wir zuverlässige Betriebsunterstützung für eine langfristige und nachhaltige Verfügbarkeit der eingesetzten Softwarelösungen.Fundierte Erfahrung im SAP Umfeld – idealerweise mit Schwerpunkt PLM, Engineering oder Supply ChainErfahrung im Customizing, in Erweiterungskonzepten (z.
Ihre neue Herausforderung Verkauf von TPO (Through-Process Optimization) Services, und der TPQC (Through Process Quality Control)-Lösung gemeinsam mit EA Präsentation, Vermarktung und Verkauf von TPO Services und TPQC Lösungen an potenzielle Kund:innen sowie Erstellung technischer Angebote Internationales Projektmanagement von TPO Projekten Zusammenarbeit mit beteiligten Geschäftsbereichen und Regionen des Unternehmens z.B.
In this role, you are responsible for the ongoing development of our payment solutions in close collaboration with external service providers, internal stakeholders, and in alignment with management.You coordinate technical providers, in particular our processing service provider as well as connected systems and additional partners.
Blanco GmbH + Co KG sucht in eine/n Head of Technical Service Region DACH (m/w/d) (ID-Nummer: 13698478)
Intense AG sucht in eine/n Technical Consultant SAP Sales & Service Cloud (m/w/d) (ID-Nummer: 13687202)
e-shelter security GmbH sucht in Frankfurt eine/n Head of Technical Services - Security Systems (m/w/d) (ID-Nummer: 13015043)
The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way.
Your Tasks Design and develop/modify the electrical power generation and distribution system and equipmentRequirements management in accordance with ED-79/ARP4754APrepare Part 21 compliance documentation (MoC 0-9)Prepare and assess safety analyses at system and equipment levelPrepare specifications and other type design documentsBe the point of contact for external suppliers in technical mattersParticipate in EASA panel meetingsSupport qualification, ground and flight test activitiesPerform technical trade studiesDevelop technical solutions to in-service problems Your Qualifications Master’s Degree or Diplomingenieur in Aerospace More than 5 years of experience in aerospace industry Experience of at least one new aircraft development pro-gram Experience in Electrical Load Analysis and ELA-Tools Familiar with EASA Part 21J and CS-25/FAR 25 and opera-tionals requirementsVery good English language skills and good German language skillsExcellent team spirit, communication and interpersonal skillsWill to to assume responsibilityCapable of structuring and organizing work in efficient and effective mannerStrong analytical skills, hands-on mentalityCreativity and the ability to act independentlyTechnical problem-solving and decision-making ability What we offer: Collaboration in a fast-growing, international aerospace company Flexible working hours and flextime options Xtended Engineering GmbH connects qualified engineers with companies from industry and business.
Leads a proposal team in the preparation of quotations/proposals for packaging systems including equipment and/or services utilizing KHS’ quoting processes, procedures and tools; ensuring the response is compliant and all customer requirements have been met; processes project orders Oversees order confirmation and risk review; gathers technical information that is missing from the RFQ and incorporates into the quotation; serves as quotation guardian for product specialty; follows ISO procedures for sales activity.
Leads a proposal team in the preparation of quotations/proposals for packaging systems including equipment and/or services utilizing KHS’ quoting processes, procedures and tools; ensuring the response is compliant and all customer requirements have been met; processes project orders Oversees order confirmation and risk review; gathers technical information that is missing from the RFQ and incorporates into the quotation; serves as quotation guardian for product specialty; follows ISO procedures for sales activity.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off. #OneCompany: Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
EUROGATE Technical Services GmbH sucht in eine/n Lean Expert / Prozessingenieur (m/w/d) (ID-Nummer: 13673621)
EUROGATE Technical Services GmbH sucht in eine/n Bereichsleitung Operation, z.B. Wirtschaftsingenieur (m/w/d) (ID-Nummer: 13533166)
You will Engage in face-to-face and remote sales to new customers, as well as cross/up/repeat sales to existing customers. Assess customer needs and suggest appropriate products, services, and/or solutions. Deliver sales pressentations and conduct product demonstrations. Develop medium to long-term sales plans and prepare strategies to protect, grow, and diversify relationships with your targeted customers.Ensure successful implementation of sales strategies by leveraging your technical expertise and understanding of customer needs.To succeed, you will need We encourage you to apply even if you don't meet every single requirement.
Tasks & Responsibilities IT Infrastructure Management: Maintain IT infrastructure, including operating systems in a Microsoft & Linux environment, with excellent knowledge and demonstrable experience (Windows), knowledge for Linux Virtualization: Configuration and management of ESX virtualization systems Server Administration: Perform server administration tasks and research event-log warnings and errors Technical Support: Assist the Service Desk with troubleshooting to identify root cause, and provide technical support when needed Audits & Backups: Perform routine and scheduled audits of all systems, including backup Security Management: Implement and monitor security policies, assist in vulnerability assessments, and respond to security incidents following established procedures Automation & Scripting: Develop and maintain automation scripts to streamline routine administrative tasks and improve operational efficiency Capacity Planning: Monitor system performance and resource utilization, providing recommendations for infrastructure scaling and optimization Documentation: Draft and update documentation related to procedures and activities performed Professional Development: Stay up-to-date with emerging technologies, industry trends, and best practices in system administration Networking: Configure and manage networks using HPE Aruba Networking technologies Cloud Services and Collaboration: Manage cloud services with Microsoft Azure, administer Teams Phone and SharePoint IT Projects: Participate in IT projects to improve infrastructure efficiency and security, with opportunities to lead smaller technical initiatives under supervision Profile Bachelor or Master Degree in Informatics or equivalent relevant experience 10+ years of proven experience in system administration roles, with demonstrable progression in technical responsibilities Excellent knowledge of Windows Server administration (2016/2019/2022) and Active Directory management Strong experience with VMWare ESXi virtualization and Veeam Good working knowledge of at least three of the following technologies: Citrix, Veeam Backup, HPE Aruba Networking, Microsoft Azure, Teams Phone, SharePoint Online, Ubiquiti Network Experience with Linux server administration (basic to intermediate level) for common distributions (Ubuntu, CentOS, or RHEL) Solid scripting skills in PowerShell (required), with additional experience in Python or .NET considered a strong plus Advanced experience in managing Microsoft 365 and ability to administer it in a hybrid environment At least one professional certification (Microsoft Certified: Azure Administrator Associate, VMware VCP, HPE ASE, or equivalent) is strongly preferred.
Tasks & Responsibilities IT Infrastructure Management: Maintain IT infrastructure, including operating systems in a Microsoft & Linux environment, with excellent knowledge and demonstrable experience (Windows), knowledge for Linux Virtualization: Configuration and management of ESX virtualization systems Server Administration: Perform server administration tasks and research event-log warnings and errors Technical Support: Assist the Service Desk with troubleshooting to identify root cause, and provide technical support when needed Audits & Backups: Perform routine and scheduled audits of all systems, including backup Security Management: Implement and monitor security policies, assist in vulnerability assessments, and respond to security incidents following established procedures Automation & Scripting: Develop and maintain automation scripts to streamline routine administrative tasks and improve operational efficiency Capacity Planning: Monitor system performance and resource utilization, providing recommendations for infrastructure scaling and optimization Documentation: Draft and update documentation related to procedures and activities performed Professional Development: Stay up-to-date with emerging technologies, industry trends, and best practices in system administration Networking: Configure and manage networks using HPE Aruba Networking technologies Cloud Services and Collaboration: Manage cloud services with Microsoft Azure, administer Teams Phone and SharePoint IT Projects: Participate in IT projects to improve infrastructure efficiency and security, with opportunities to lead smaller technical initiatives under supervision Profile Bachelor or Master Degree in Informatics or equivalent relevant experience 10+ years of proven experience in system administration roles, with demonstrable progression in technical responsibilities Excellent knowledge of Windows Server administration (2016/2019/2022) and Active Directory management Strong experience with VMWare ESXi virtualization and Veeam Good working knowledge of at least three of the following technologies: Citrix, Veeam Backup, HPE Aruba Networking, Microsoft Azure, Teams Phone, SharePoint Online, Ubiquiti Network Experience with Linux server administration (basic to intermediate level) for common distributions (Ubuntu, CentOS, or RHEL) Solid scripting skills in PowerShell (required), with additional experience in Python or .NET considered a strong plus Advanced experience in managing Microsoft 365 and ability to administer it in a hybrid environment At least one professional certification (Microsoft Certified: Azure Administrator Associate, VMware VCP, HPE ASE, or equivalent) is strongly preferred.
EUROGATE Technical Services GmbH sucht in eine/n Industriemechaniker / Mechatroniker als Handwerker (m/w/d) für Hafen- und Betriebstechnik (ID-Nummer: 13673686)
The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way.
WHAT YOU WILL GET FROM US Great Team of IT Professionals with Global Working ExposureMeal Card and Flexible Benefits – Customized According to Individual NeedsOn-Going Professional and Technical Training and CertificationsA Multicultural Environment in Modern OfficesChoose Any Day for Your Vacation From Earned Public Holiday (Saturday and Ad Hoc)Smart Casual EverydayGlobal Internal Job Opportunities Available Within DPDHLUnlimited Outpatient MedicalHome Office Possibilities Sounds good? Start your application now! DHL IT Services – AboutUs IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users;Runs more than 7700 servers;Supports more than 2000 global services and applications;Processes 9 million shipment information messages per day;200000 man days per year of development application.
Great work. Better world. Vebego ist ein führendes Facility-Service-Unternehmen in Europa – mit über 40.000 Kolleg*innen, die täglich Orte gestalten, an denen Menschen gerne arbeiten, leben und sich wohlfühlen.
Unternehmensprofil Unser Mandant, ein globales Technologieunternehmen mit 50.000 Mitarbeitern in rund 60 Ländern, entwickelt technisch führende Produkte, exzellente Lösungen und Services für über 40 Marktsegmente. Als international führender Markt- und Technologiespezialist in der Dichtungstechnik ist er Zulieferer, Entwicklungs- und Servicepartner für Kunden rund um den Globus und Motor des technischen Fortschritts in vielen Branchen.
About the role: We are looking for Application Support Specialist to provide application support for part of a given EDI Domain to Deutsche Post DHL in order to ensure availability of the service and minimal disruption to business continuity. You will cooperate with DHL internal teams (database, network, operating system administrators, developers etc.).
Your role The Customer Success Engineer provides tier-one troubleshooting support for Leybold products with all forms of communication and preparing customer quotes in SAP and C4C for various customers. Will also assist with new product and service options, support account managers, and ensure compliance with U.S. Commerce export regulations. Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.
Your role The Customer Success Engineer provides tier-one troubleshooting support for Leybold products with all forms of communication and preparing customer quotes in SAP and C4C for various customers. Will also assist with new product and service options, support account managers, and ensure compliance with U.S. Commerce export regulations. Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.
Your Tasks Sales Strategy: develop and execute the country sales strategy aligned with regional and globals goals, identify new business opportunities, customers and market segments, analyze market trends and customer activity Manage local Sales and Service Business: build up strong relationships to customers, manage contract negotiations, manage service business and ensure high service quality in the country, promotion of new KHS machines and service products, assist with order clarifications and support project management Establish a sustainable representative office: Administrative Day to Day management of the local branch office / representation in the country, establish necessary team structures and recruiting of staff, provide leadership and guidance to local team, ensure compliance with local laws and regulations, build up necessary country procedures/policies and ensure their compliance to global group procedures and requirements.
Your Tasks Sales Strategy: develop and execute the country sales strategy aligned with regional and globals goals, identify new business opportunities, customers and market segments, analyze market trends and customer activity Manage local Sales and Service Business: build up strong relationships to customers, manage contract negotiations, manage service business and ensure high service quality in the country, promotion of new KHS machines and service products, assist with order clarifications and support project management Establish a sustainable representative office: Administrative Day to Day management of the local branch office / representation in the country, establish necessary team structures and recruiting of staff, provide leadership and guidance to local team, ensure compliance with local laws and regulations, build up necessary country procedures/policies and ensure their compliance to global group procedures and requirements.
Education & Experience: Bachelor’s degree in Engineering or a related technical field preferred; relevant experience in technical roles or sales may substitute. Minimum five years working with technical products or services, ideally vacuum equipment. Skills & Knowledge: Customer-facing experience, strong communication skills, and the ability to understand and explain complex technical concepts.
We are looking for you to support our project teams:Completed technical/university studies, preferably in the field of (business) computer science or equivalent skillsProfessional experience in project management of software projects desirableKnowledge of software architecturesExperience with agile methods desirableVery good knowledge of German and good written and spoken EnglishAs a service-oriented company, the creativity and commitment of the employees are of particular importance. A fruitful climate of trust is created through the intensive cooperation between management and employees.