Du richtest SAP-CRM- und CX-Systeme fachlich und technisch ein, konfigurierst Prozesse und begleitest die Lösung von der ersten Umsetzung bis zum produktiven BetriebDu berätst Kunden umfassend zu kundenbezogenen Prozessen in Vertrieb, Marketing und Service und zeigst auf, wie diese mit SAP-CX optimal abgebildet und verbessert werden können. Dabei verbindest du fachliches Prozessverständnis mit technischer UmsetzungskompetenzGemeinsam mit den Fachbereichen analysierst du bestehende Abläufe, identifizierst Optimierungspotenziale und entwickelst darauf aufbauend tragfähige Konzepte.
FoodChain ID has offices in the US, Europe, Asia, and South America and serves customers in the food industry in over 100 countries with services in analytics, certification, and consulting (data solutions for risk management and regulatory databases etc.). YOUR NEW CHALLENGE You lead the sale of FoodChain ID services across key customers and prospects in the DACH region You are responsible for developing and maintaining high value customer relationships and for acquisition of customers and prospect businesses to maximize the opportunity You actively cooperate with internal stakeholders to guide in the development of strategic plans You provide “Voice of the Client” feedback on market needs and company service delivery WHAT TO BRING Some years of experience as a Key Account Manager in B2B sales in the DACH region, selling products that require explanation (preferably digital services) to big and medium sized food companies You are preferably knowledgeable in quality subjects, such as Food Safety, Testing and Certification You bring experience in managing complex customers and a network of decision makers as a plus You are a “hunter” personality with strong communication and negotiation skills, able to understand your customer needs, open-minded as well as with a proactive approach, self-confidence and resilience THE OFFER FOR YOU FoodChain ID relies on personal responsibility and ownership.
As a Service Product Manager, you shape the global service products of the Nordex Group and support our international organization with clear, robust, and market‑oriented solutions.
Due to the passion, expertise and reputation of our team, GCRM has grown and now performs an impressive 800 fresh cycles and 700 frozen cycles per year. We offer a full suite of treatment and diagnostic services, including PGT. Conveniently located in a business park setting on the outskirts of Glasgow, adjacent to junction 25 of the M8, there is ample free parking for staff & patients at the front of the building.
Oerlikon Textile GmbH & Co.KG sucht in Neumünster eine/n Vertriebsingenieur (gn) Customer Service (ID-Nummer: 13723829)
Vanwege uitbreiding van onze werkzaamheden op één van onze sites in Beringe zijn we op korte termijn op zoek naar 4 nieuwe collega’s voor de rol van Customer Service Agent. Wat ga je doen? In deze uitdagende functie van Customer Services Medewerker ben je vanaf het begin betrokken bij het opstarten van een nieuwe Customer Service afdeling.
At the earliest possible date we are looking for...Preferred qualification: Experience of serving in semiconductor process equipment industry or similar industry.Having the fact to work closely with design engineer to complete technical project with success.Experience of cooperate with customer service with knowledge of how to fulfill customer's desire for customer complain.Experience as a technical lead or in similar position. Characteristic: Teamwork: Able to working in a cross function and international environment.Self-learning: Able to collect information to improve your knowledge pool, and also help the growth of the team by sharing knowledge.Proactive: Willing to tackle with technical challenges and the mindset of seeking solutions for continuous improvement.Planning: Result oriented thoughts for assigned task and project.
Deutsche Post DHL Global Business Services offers internal transactional & competence center services such as Finance & Accounting, Human Resources, Procurement, Legal and IT.
Responsibilities Lead and steer complex replatforming projects independently Manage System Integrators and external partners to meet SCAYLE standards Ensure smooth connectivity and operation of customer environments post-go-live Own project lifecycle from planning to rollout, including budget and resource management Collaborate with internal and external stakeholders to align priorities and expectations Maintain transparent communication, progress tracking, and documentation throughout projects Apply agile methods to drive timely decisions and efficient execution Requirements Bachelor’s or Master’s degree in Business Administration, Computer Science, Business Informatics, Engineering, or similar experience 5+ years in IT project management, ideally in e-commerce or SaaS Proven experience managing enterprise customers and external service providers Strong knowledge of project management methodologies like Agile, Scrum, or Waterfall Solid understanding of e-commerce architectures, APIs, and MACH principles Exceptional communication and stakeholder management skills Experience with complex platform migrations or replatforming projects and project management certifications is a plus YOU ARE THE CORE OF OUR COMPANY We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are.
Customer Service Representative (m/w/d) Unseren Erfolg verdanken wir Ihnen! - Erfolgreichen und zuverlässigen Mitarbeitern! Für unseren kontinuierlich wachsenden und äußerst dynamischen Großkunden aus der produzierenden Industrie suchen wir zur Unterstützung und zum schnellstmöglichen Zeitpunkt Sie als: Customer Service Representative (m/w/d) Ihre Vorteile: Eine Wertschätzung Ihrer Person und Ihrer Persönlichkeit sowie ein sehr angenehmes BetriebsklimaAbwechslungsreiche und herausfordernde Tätigkeiten sowie eine umfangreiche EinarbeitungEine leistungsgerechte Vergütung und weitere optionale ZulagenEin langfristiger zukunftsorientierter EinsatzÜbernahmechancen in wertschätzendes Team Ihrer individuellen Persönlichkeit Ihre Aufgaben: Erstellen von Angeboten mittels SAPTelefonische und persönliche KundenbetreuungRegelmäßige Überwachung von LieferterminenErstellen der dazugehörigen Verkaufs- und LieferstatistikenBearbeitung und Pflege von Reklamationen und StammdatenDurchführen des gesamten Kundenbedarfsmanagements Ihre Qualifikation: Abgeschlossene Berufsausbildung als Industriekaufmann (m/w/d) oder Groß- und Außenhandelskaufmann (m/w/d)Berufserfahrung als Customer Service Representative (m/w/d)Erfahrung und Praxis im Bereich KundenbetreuungSicherer Umgang mit den gängiges MS-Office-Programmen (Word, Excel, Outlook)Verhandlungssicheres Englisch und Deutsch in Wort und SchriftAusgeprägte Serviceorientierung und Teamfähigkeit Ihr Kontakt zu Hofmann: Sie möchten unseren Kunden als Customer Service Representative (m/w/d) unterstützen?
Strong SQL skills across MS SQL, MySQL, PostgreSQL, incl. analytical queries Experience with Azure (Databases, Data Lake Gen2) PowerShell scripting Familiarity with ITIL4 and service management frameworks Solid general IT knowledge (OS, networking) A very renowned company Possibilities to work remote Ihr Kontakt Ansprechpartner Michelle Winkels Referenznummer 861119/1 Kontakt aufnehmen E-Mail: michelle.winkels@hays.de Anstellungsart Freiberuflich für ein Projekt
Marketing abgeschlossen oder bringst alternativ eine vergleichbare Qualifikation mit.Deine Erfahrung: Du bringst mehrjährige Berufserfahrung im Kundenservice mit – idealerweise im B2B-Umfeld.Deine Leadership-Skills: Du hast bereits Erfahrung in der Führung eines Teams z. B. als Leitung Kundenbetreuung, Customer Service, bzw. Customer Care, Customer Success Manager (m/w/d) o. Ä. und überzeugst durch klare Kommunikation sowie deine Fähigkeit, Menschen zu motivieren.Dein Verhandlungsgeschick: Du gehst sicher und lösungsorientiert in die Preisverhandlungen mit Geschäftskunden.Dein Kundenfokus: Eine ausgeprägte Kundenorientierung und ein hohes Maß an Servicebereitschaft zeichnen dich aus.Deine analytische Denkweise: Du verfügst über starke analytische Fähigkeiten, denkst strukturiert und findest auch bei komplexen Fragestellungen praktikable Lösungen.
Leads a proposal team in the preparation of quotations/proposals for packaging systems including equipment and/or services utilizing KHS’ quoting processes, procedures and tools; ensuring the response is compliant and all customer requirements have been met; processes project orders Oversees order confirmation and risk review; gathers technical information that is missing from the RFQ and incorporates into the quotation; serves as quotation guardian for product specialty; follows ISO procedures for sales activity.
Impact & Team Power: High degree of creative freedom and unbeatable team power in a high performance work environment Salary & Employee Discounts: Secure job with the pioneer of discounts offering an attractive salary and corporate benefits Your tasks Lead the SAP development within the S/4HANA transformation program, functional developments and operational business Ensure all custom developments comply with SAP Clean Core principles and standardized development guidelines Design and implement scalable, maintainable custom solutions using ABAP, CDS Views, OData services, and Fiori/UI5 Collaborate with solution architects and challenge technical designs proposals Oversee integration scenarios leveraging SAP BTP services (CAP, Integration Suite, Workflow Management) Establish and enforce development best practices, code reviews, and quality assurance processes Support migration activities and ensure compatibility with future SAP upgrades Act as a technical mentor for development teams and coordinate offshore/nearshore resources Your profile Degree in Business Informatics or a comparable qualification Several years of experience in SAP development (ABAP, CDS, Fiori/UI5) Experience in SAP S/4HANA transformation projects and custom development governance Familiarity with SAP BTP services and cloud integration patterns as well as experience with SAP CAP (Cloud Application Programming Model) Ability to critically assess architecture proposals and provide sustainable alternatives Knowledge of API management and event driven architectures Familiarity with DevOps tools and CI/CD pipelines for SAP environments Strong knowledge of performance optimization and secure coding practices Very good German & English language skills, both spoken and written SAP-Developer-Core-Platform-m-f-d-Essen
Leads a proposal team in the preparation of quotations/proposals for packaging systems including equipment and/or services utilizing KHS’ quoting processes, procedures and tools; ensuring the response is compliant and all customer requirements have been met; processes project orders Oversees order confirmation and risk review; gathers technical information that is missing from the RFQ and incorporates into the quotation; serves as quotation guardian for product specialty; follows ISO procedures for sales activity.
Team Leader Customer Service with German (gn) - Location Bucharest Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
You need to ensure the software applications environment is well developed and maintained with high quality. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off. #OneCompany: Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
We will consider all qualified applicants without regard to race, color, creed, religion, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity and expression (including transgender status), sexual orientation, marital status or status as a victim of domestic violence, national origin, ancestry, citizenship status, age, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service or veteran status, or any other classification protected by applicable local, state, and federal laws.
Global brands such as Manchester United, Deichmann, Fielmann, s.Oliver, FC Bayern, and Marc O’Polo trust SCAYLE to innovate and grow their businesses. Within SCAYLE, our Seller Center team builds powerful self-service functionality for merchants, unlocking marketplace growth potential for our clients. Designed to scale to tens of thousands of merchants, the Seller Center currently manages assortments ranging from 100 to 4,000 products – and growing.
Take the responsibility of Key account's sales data analysis, including market share, loss rate, annual SWOT report and quarterly report.Take the ownership of the customer experience and improve the Service/Technical /Application support quality. In charge of the profit level/AR of the key accounts and make a high-level balance.Take care the whole life time of product and demonstrates the ability to engage and communicate effectively with senior-level client executives.Cooperate and share the market & technical information with the Leybold sales in other area, in order to help the business increasing of whole Leybold China.Other tasks assigned by manager.
Your Responsibilities Creating high‑end visual content Transforming design concepts into photorealistic images, videos, and interactive Virtual Reality (VR) experiences to bring ideas to life for various clients Exploring and learning new tools and technologies to continuously improve quality and workflows Independently managing 3D visualization projects and coordinating with internal and external stakeholders Your Qualifications: Completed degree in Design, Interior Architecture / Interior Design, Graphic Design, or a comparable qualification Several years of professional experience in Interior Architecture / Interior Design and initial experience in Customer Service and Project Management In‑depth expertise in Adobe Illustrator, Photoshop, and the Adobe Suite Good knowledge of Blackmagic Fusion and Adobe After Effects Expertise in Autodesk 3ds Max and Chaos V‑Ray Scripting knowledge (e.g., MaxScript, Python, C#) is considered a plus Business‑fluent English skills; French or German language skills are an advantage High level of motivation, proactivity, and creativity Strong problem‑solving attitude and customer‑oriented mindset Excellent communication, networking, and presentation skills combined with strong team spirit in an international environment Willingness to travel (approximately once per month, mainly to Toulouse) Wir freuen uns auf Ihre aussagekräftige Bewerbung (mit englischsprachigem Lebenslauf und Portfolio).
Frequentis Orthogon GmbH sucht in eine/n Customer Services Engineer (all genders) (ID-Nummer: 13710974)
Deutsche Post DHL Global Business Services offers internal transactional & competence center services such as Finance & Accounting, Human Resources, Procurement, Legal and IT.
The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way.
Du richtest SAP-CRM- und CX-Systeme fachlich und technisch ein, konfigurierst Prozesse und begleitest die Lösung von der ersten Umsetzung bis zum produktiven Betrieb Du berätst Kunden umfassend zu kundenbezogenen Prozessen in Vertrieb, Marketing und Service und zeigst auf, wie diese mit SAP-CX optimal abgebildet und verbessert werden können. Dabei verbindest du fachliches Prozessverständnis mit technischer Umsetzungskompetenz Gemeinsam mit den Fachbereichen analysierst du bestehende Abläufe, identifizierst Optimierungspotenziale und entwickelst darauf aufbauend tragfähige Konzepte.
Your Background Includes: Knowledge of computer networking (TCP/IP) an advantage Minimum 1 year of customer facing experience Very good spoken and written English Good communication, prioritization and organization skills Ability to work independently and under time and workload pressure Ability to follow agreed instructions and find ways to improve existing processes Your Day To Day Responsibilities Include: Provide support and consultancy for the successful deployment of secure network connectivity between DPDHL and 3rd parties Support the Secure Access Operations department in the delivery of properly engineered network security services Ensure all requests are properly documented and strictly follow the Network Security processes Assume end-to-end task ownership and promptly respond to customer queries Propose ideas to improve the service DHL is an equal opportunity employer.
Manages selected contractors to fulfil their scope of work on-site. Manages Field Service Technicians on-site. Manages schedule for installation and commissioning until acceptance of equipment, including scheduling KHS and non-KHS Field Service Technicians.
Manages selected contractors to fulfil their scope of work on-site. Manages Field Service Technicians on-site. Manages schedule for installation and commissioning until acceptance of equipment, including scheduling KHS and non-KHS Field Service Technicians.
We are looking for a new colleague – Manager of the Shift Team within our Server Services Operations Department at DHL IT Services. You will be responsible for global 1st level IT operations support globally. About your role: -Take responsibility for managing of global shift team (located in Prague, Kuala Lumpur and Chennai) and for the appropriate management actions to keep services within defined SLAs and quality parameters specified in KPIs; -Manage infrastructure services in terms of Incident, Change and Problem Management process; -Cooperate with all relevant functions (2nd line Operations teams, Engineering, Service Desk, Facility, Solution Support, Network etc.) are operational, co-coordinating and escalating major issues/incidents on behalf of Server Services Operations; -Direct reporting to Head of Server Services Operations.
Own and steer the Treasury & Risk product roadmap, ensuring continuity during the interim period Lead transformation delivery across SAP TRM, integration with legacy systems, legacy decommissioning Provide oversight to multi vendor teams, ensuring clarity, accountability, and high quality execution Ensure service stability and project delivery, managing RAID items, cutover planning, and release readiness Engage senior Treasury, Risk, and IT stakeholders, acting as the primary decision maker and escalation point Experience in Treasury & Risk, or Finance Technology, ideally within a global enterprise.
Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you. Responsible for Windows Server systems administration and large-scale infrastructure operationsDesign, modernization and build-out of Microsoft server infrastructuresOperation and monitoring of Microsoft environments Development of automation scripts and tools using PowerShellContribution to development tasks in C++ and C#Maintenance, development and troubleshooting of SQL databasesPreparation of documentation describing experience, modernization concepts and technical approachesExecution of hands-on operational, engineering and development tasks within Windows Server and network components Proven experience in Microsoft Windows Server administrationStrong knowledge of network operations in Microsoft environmentsProficiency in PowerShell-based automationDevelopment experience in C++ and C#Solid SQL skills for infrastructure-related development tasksExperience designing and operating large Microsoft infrastructures Experience in operating system development.
关于我们 您的任务 Achieves planned KPIs (sales, number of new opportunities) by ensuring sufficient order incomeElaborates sales plans, forecast and performance reports including deviation analysis and action plan for assigned customersPlans, directs, and coordinates customer strategy and activities including milestone plans.Manages Key Accounts (local OEMs) including direct customers, value chain stakeholders and end usersSets up and executes regular customer visitation schedules and captures results of visits in CRM.Generates inquiries from customers and related quotations with support of Customer Service and other internal entities, authorizes quotation and pricing. Performs quotation reviews, negotiations, and contracting with customers.Handles customer complaints with support of Inside Sales and quality department.Assists Accounts Receivable with overdue management.Documents customer knowledge (organization, deciding nets, etc.) in CRM-system including maintenance of customer master dataImproves the overall customer satisfaction along the customer journey.Drives new growth opportunities with new customers, products, applications and projects with cross-functional customer teamsInitiates innovation and involves internal SCHOTT organization and external partnersDrives competitive intelligence and reports to Market Intelligence teamEstablishes good market / application knowledge and understanding 您的简历 Master’s degree in an engineering discipline, science or business administrationMin.5 years in Key Account Management, technical sales/marketing or product management of high engineering content materials & components in an industrial Business-to-Business (B2B) environment.
With a modern BPM solution we are improving our digital customer experience that gives access to our broad service portfolio. The CoD team consists of automation process analysts, automation designers for RPA & cognitive services as well as cognitive and service management experts to provide a complete package for digitization initiatives and running digital operations.
Customer Service Specialist Application Support (gn) - Location: Milan (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Independently working though projects as well as maintenance and service assignments at customer sites are daily tasks. Your profile At least 3y of experience with advanced programming in at least two of ABB, KUKA or FANUC robots (SEPRO and VIPER are a plus) Familiarity with the commissioning of robots into new and existing systemsAble to establish the robot communication with PLC and equipmentExpertise to create and modify path motions and program logicStrong electrical and mechanical backgroundGood troubleshooting skillsExperience working with vision systemsAbility to do mechanical adjustments to EOATs and tooling basic mechanical knowledgeAbility to read electrical drawingsWillingness to travel domestically and internationallyExperience in PLC programming is a plus Additional information Competitive compensationGenerous Healthcare (medical, dental, vision) 401K match (after 1 year)10 days PTO, 10 Sick days and 10 Holidays
The Sales Manager will report to the Sales and Marketing Director and work cross-functionally with the local marketing team, customer service, and operations teams as well as international brand marketing to drive growth and development of the brands in the North American wholesale market.
The Sales Manager will report to the Sales and Marketing Director and work cross-functionally with the local marketing team, customer service, and operations teams as well as international brand marketing to drive growth and development of the brands in the North American wholesale market.
Your Profile University Degree in Engineering, Materials Science, Physics, or Industrial EngineeringMore than 10 years of experience in operations management, including production, supply chain or production services (quality, maintenance, engineering, process development); Minimum 5 years of experience in production management.Excellent command of English and Chinese language.
You’ll be part of a team that builds intuitive interfaces, connects intelligent services, and helps retailers thrive in a fast-changing world. Location: Mobile Work (Germany-wide) What you’ll do Develop modern, responsive applications using TypeScript and Vue.js – optimized for any device.
Über uns teamative helps you to digitize your business. And we do so with a unique concept: as a service provider with the flexibility of a staffing specialist, we create creative, scalable IT and SAP services, innovative solutions and smart sourcing models of all kinds – so that your company can achieve your goals and tap into new potential.
Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you. Develop, maintain, and optimize data pipelines and ETL/ELT processes using Databricks Implement version control workflows and collaborate using GitHub Build and maintain CI/CD pipelines with GitHub Actions Design and implement scalable data transformations using Python/PySpark Write efficient and reliable SQL queries for data processing and analytics Strong hands-on experience with Databricks and strong SQL skills Proficiency with GitHub for version control and collaboration Experience building CI/CD pipelines, ideally with GitHub Actions and solid knowledge of Python/PySpark Experience with Microsoft Azure and knowledge of Data Vault data modeling is an advantage Experience with Kafka or other streaming technologies is an advantage Understanding of Unity Catalog for data governance is an advantage Experience with Splunk for monitoring and troubleshooting is an advantage Renowned client Remote work possible Ihr Kontakt Ansprechpartner Florian Pracher Referenznummer 863468/1 Kontakt aufnehmen E-Mail: florian.pracher@hays.at Anstellungsart Freiberuflich für ein Projekt
As a company of the FORVIA Group, FORVIA HELLA stands for high-performance lighting technology and vehicle electronics and, with the Lifecycle Solutions Business Group, also covers a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special vehicles. With currently around 36,500 employees at over 125 locations, the Company is active worldwide and generated adjusted sales of €8.1 billion in fiscal year 2024.
As the world’s largest contract logistics specialist, we create competitive advantage for our Customers by tailoring logistics solutions based on our globally standardized warehousing, transportation and integrated services modular components. We bring together sector expertise, global scale and local knowledge to design and manage supply chains from raw materials and manufacturing, through to the delivery of finished goods and return services.
A qualification as a master painter, paint technician, or a similar qualification is highly desirable.Field Experience: Field service experience, ideally within the tool or paint industry, particularly in the Car Refinish Segment.Organizational Talent: Exceptional ability to coordinate tasks and schedules.Presentation Skills: Confident and articulate presenter, capable of addressing large groups and various hierarchical levels.Independence: Independent work style.Travel Flexibility: Willingness to travel frequently, including overnight stays.Language Proficiency: Proficient in English, Arabic, and/or Urdu and Hindi, with experience in delivering technical training content being advantageous.Technical Skills: Good knowledge of MS Office applications.Competitive salary and benefits package.Opportunities for professional development and career advancement.A collaborative and supportive work environment.Comprehensive training and continuous learning opportunities.Travel opportunities and exposure to global operations.
A qualification as a master painter, paint technician, or a similar qualification is highly desirable.Field Experience: Field service experience, ideally within the tool or paint industry, particularly in the Car Refinish Segment.Organizational Talent: Exceptional ability to coordinate tasks and schedules.Presentation Skills: Confident and articulate presenter, capable of addressing large groups and various hierarchical levels.Independence: Independent work style.Travel Flexibility: Willingness to travel frequently, including overnight stays.Language Proficiency: Proficient in English or German, with experience in delivering technical training content being advantageous.IT Skills: Good knowledge of MS Office applications.Competitive salary and benefits package.Opportunities for professional development and career advancement.A collaborative and supportive work environment.Comprehensive training and continuous learning opportunities.
DIS AG sucht in eine/n Customer Service Mitarbeiter*in (m/w/d) (ID-Nummer: 13677973)
Thorlabs GmbH sucht in eine/n Customer Service Sachbearbeiter/in (m/w/x) (ID-Nummer: 13691209)
DACHSER SE sucht in eine/n Gruppenleitung (m/w/d) Customer Service (ID-Nummer: 13659897)
Diehl Aviation sucht in eine/n Customer Service Engineer (m/w/d) (ID-Nummer: 13762339)